[Connectivity] Arris wbm760 modem issue..sw download init? firmw
my wbm760a modem won't stay connected..the even log shows my modem tries to download sw. sometiems it shows "Disruption during SW download - Power Failure" comcast says my modem is broken or my line...
View Article[Install] Installation question
I am thinking about switching from AT&T DSL to Comcast cable internet. I live in a 2 bedroom apartment where there are two Comcast cable outlets...one in the living room and another in a bedroom...
View ArticleSelecting new DOCSIS 3.0 Modem
I originally put this post at the end of an existing thread. I am posting it as a new subject to hopefully get a greater response. I received a robocall from Comcast indicating that I must replace my...
View ArticleComcast new Modem, still with lag
Brick, NJ 08723 Gaming has been lagging intermittently in the last week, sometime really bad to the point its not playable, sometimes not at all When I Run the diagnostic tool under Troubleshooting...
View Article[Speed] Extremely Slow Speeds
I'm currently getting these speeds from Comcast HSI in Walker, MI. Here is the firmware and software information from my cable modem: Software Version: SB5120-2.19.0.16-SCM00-NOSH Hardware Version: 4...
View Article[CDV] Need help with adding Digital Voice after the router
Right now I'm signed up for triple play because it's cheaper than double play but we never had a need for the phone so we have been using a surfboard 6141and linksys(cisco)router for wifi/ethernet...I...
View ArticleSamKnows slow login?
Anyone else having problems logging in to their SamKnows dashboard? SamKnows sites come up fast, log in is very slow or times out off and on over the last few days.
View ArticleWalmart still selling D2.0 Motorola modems in Comcast market
I stopped in Walmart the other day and saw that they were selling D2.0 Motorola modems. With Comcast trying to move everyone off these modems, you'd think there would be better coordination between...
View Article[Business] Lan port 1 on SMC not working
yesterday, I came home to find my internet not working. I isolated the whole network and worked on the modem first. I noticed that port 1 wouldn't connect or even light up. Port 2, 3 and 4 seems ok....
View Article[Connectivity] Losing connection multiple times a day
I can't seem to catch a break here. I've only had Comcast for ~3 weeks. It cuts out, and I can't seem to reconnect without doing a power cycle of the modem and router. Here are my signal logs on my...
View Article[Speed] Heads-Up: Time to Replace Your DOCSIS 2.0 Modem
As a follow-up from a similar post last summer @ http://www.dslreports.com/forum/r27473499-Speed-Heads-Up-Time-to-Replace-Your-DOCSIS-1.1-Modem - if you have a DOCSIS 2.0 device it is time to think...
View Article[Business] Being sent a new modem
I got a call this morning from Comcast Business saying they would like to ship me a new modem, confirmed my address, phone number, etc etc. I had not made any proactive movement to Comcast to request...
View Article[Rant] The tech support over the phone is just atrocious
I currently had Comcast swap a modem for a family member from DOCSIS 2.0 to DOCSIS 3.0...took a whole 3 days to get it up and running. It's apparently a very complicated process that requires vast...
View Article[Speed] Every speed test shows d/l and u/l speeds REVERSED
I have Comcast Blast internet service. I'm using a SB6141, although when this started I had a rental Ubee modem. While I can get two bonded channels d/s, the ubee could only get one.Here is the modem...
View Article[IPv6] Why all the hoopla over IPv6?
Split from this topic --> http://www.dslreports.com/forum/r28623241-Business-Any-updates-on-the-IPv6-business-trials- ~sorto' I am not understanding all the hoopla on IPv6, IPv6 was designed for...
View Article[E-mail] That's twice this week - no response from POP server
A couple of weeks ago, Comcast email was solid as a rock. The last 2-3 weeks, the POP server has been down around twice a week for an hour or so. Jon Livingood, does this fall under your control?...
View Article[E-mail] Can't connect to my local mail server
I'm on a Comcast business line with a fixed IP and after 2 days it is receiving mail but none of my local PCs can send/receive any email. Browsing works fine. Windows firewall is off on my PC. This...
View Article[Firmware] SB6120 Firmware update. Modem keep rebooting
Hi, I bought Motorola SB6120 modem sometime back but did not replace the existing comcast modem due to phone service. Now I want to replace the comcast SBC cable modem with Mot SB6120. When I connected...
View ArticleWhat ever happened to the xfinitywifi on the comcast gateway
Have not heard of what is going on with the xifnitywifi on the home gateways. Still show hidden network.
View Article[Connectivity] Anyone else having bad connection at night in Mic
Hello, I am from West Bloomfield, MI and I have had comcast for years for HSI, I have a Motorola SB D3 modem, and the last 4-5 days at night I will have the internet go out for a couple hours, I call...
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