[Connectivity] Chicago NW suburbs re-occuring outage
Our service is usually great, except today I have had many disconnects, the modem always re-sync's on it's own in 5 to 20 minutes, but it's annoying. Is this a temporary issue caused by the cold (my...
View ArticleHD Voice?
What are Comcast's plans for HD Voice? I've been noticing it mentioned a lot more by Comcast lately, and now the device EOL list has HD Voice as a feature
View Article[Equip] My DOCSIS 1.1 modem is still working
They sent me a letter. "Replace your old modem, it won't work after December 2, 2013." I didn't replace it. They sent me another letter. "Hey, you still haven't replaced your old modem, it won't work...
View Article[Equip] Should I get the SB6141 or something else?
I have Comcast Blast!. I am getting over 50 down/11 up speeds. What modem should I get? I don't want one with a built in wireless router since I already have a good one.
View Article[Connectivity] Terrible streaming issues with Netflix and Hulu
Hi, For the past few weeks I have been having terrible issues streaming with Netflix or Hulu. The device does not matter... Xbox, PC, WDTV Live, etc. Streaming is typically on the lowest resolution and...
View Article[Connectivity] Is anyone else noticing packet loss/high pings in Chicago Metro?
Started on Friday through Sunday and Monday all was ok no issues but today its just pain full. Cant play BF4 cause of lag spikes from 200+1000+ sporadically. I changed my coax cables/tips all direct...
View ArticleHelp measure the global Internet!
Based in the U.S. and want to help measure the global Internet? There is a program called RIPE Atlas (see https://atlas.ripe.net/). It is run from the Netherlands at RIPE NCC, which is building the...
View Article[Equip] What's next after Arris 822g?
Anyone think the new replacement for the Arris 822g will have 24 Downstream Channels and 8 Upstream Channels? I own my wonderful Arris 822g modem and was just wondering what will be eventually...
View Article[Install] Scheduled for a self-install. No connection to tap yet
I'm scheduled for a self-install today. I was expecting to at least get a wall garden config file this morning in my modem. But the modem is not even syncing up. I called comcast and I was told that...
View Article[CustSvc] Provisioning a new modem -- Quickest way?
Hi there, I am going to assist someone replacing a XFinity gateway with a Motorola SB6121 modem. (The XFinity is not allowing PPTP VPN connections out and from what I can see on the forums, this is a...
View Article[Speed] Ethernet speed vs. wireless speed - wireless slower?
Had my Xfinity installation today. Getting 28mps average download speed but only about 12mps on wireless. Is that normal? I'm using a TM822G modem and an older Netgear 11g router. How much would it...
View Article[Speed] What did Comcast do to my modem?
About 6 months ago, I moved from an apartment to a house on the same Comcast system. I have a Motorola SB6141 modem. The day after I called to move the service (a couple days before I moved), the...
View Article[Rant] Annoyed at Comcast again over peering issues they ignore...
It seems every 6 months it's a new issue. Early last year I had nothing but issues with Level 3 & Comcast peering in Miami (where Comcast makes almost ALL of FL traffic tunnel through). Now for the...
View Article[Connectivity] I hate cold weather
I hate it when the temperature gets near 0. I always run into upstream issues. Connection goes dead, but I can see the link light still blinking as normal for awhile. Then it goes into a reconnect, but...
View Article[Caps] Comcast New 300GB Monthly Limit And Overage Charges
Well, this is some BS!!! Dear XFINITY Internet Customer: At Comcast, we recognize that our customers use the Internet for different reasons and have unique data needs. Starting September 1, 2013,...
View Article[Connectivity] Can't ping DNS servers 75.75.75.75 - Chicagoland
After the report to the Tier 2 support at home (me) from Tier 1 (my son) who had reset the modem, I found that I can't ping the DNS server 75.75.75.75 or 75.75.76.76. At first www.google.com would not...
View Article[Equip] SBG6580 "Access Denied"
Mod edit only to say: See also this closed topic ---> https://secure.dslreports.com/forum/r28620952-Connectivity-Problem-connecting-using-SBG-6580-cable-modem uid://455626 Last night I was messing...
View Article[CDV] Comcast Business Internet + Voice with Cisco IP phones
In Houston, TX, I have a new installation of Comcast Business Internet with phone service. Comcast installed a Netgear CG3000DCR modem and an Arris modem for the voice lines. The Arris device was left...
View Article[Speed] PSA: Slow WiFi on Comcast? May be Comcasts Fault
There is a critical bug in Comcast's network configuration that is likely crippling thousands of routers and pretty much only Comcast has this issue. It is an edge case interaction caused by bad DSCP...
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