[Equip] Gigabit Ethernet Green Light On ARRIS TG862G Question
Hi, I recently swapped out a SMC eMTA(SMCD3GNV)for a ARRIS eMTA (TG862G) , according to this page: http://customer.comcast.com/help-and-support/internet/about-the-wireless-gateway it states the...
View Article[Connectivity] Comcast HSI dropping packets, cannot game
Hello, I am having major issues trying to keep a stable connection while gaming. I am in the Chicagoland NW Subarbs and this has been happening for about 3 months now. I have replaced the modem twice...
View Article[Connectivity] Should games be lagging with these signal stats?
Hey all, I have Comcast Blast 50/10 going through my own Motorola SB6141 and ever since getting hooked up here almost a year ago this connection has been pretty bad for gaming. Any other applications...
View Article[Connectivity] What does "Auth Reject - No Information" mean in modem logs ??
Hi, Is this "Auth Reject - No Information" something really bad? Found it in my modem log from earlier today. My googling wasn't helpful to me, other than scaring the socks off me with a couple of...
View Article[Speed] Not receiving advertised speed
Right now I am getting a solid 35 down/5 up. I currently have Comcast internet only and called to see about adding cable TV to save some money. During the call I found out that I am on the Blast tier...
View ArticleThinking of getting Comcast...
Would anyone in the Michigan area have any advice...and what is the going prices per tier? Also, thinking of purchasing a Motorola SB6121 or SB6141 modem. Looking at the XFINITY Performance Internet...
View Article[Caps] Data Usage Monitor broken?
I am in the Atlanta area and I am currently under the 300gb data cap. I went to go check my usage this morning (and a few days back) and the Comcast site says I have used 1GB of usage. This cannot be...
View Article[Install] Okay to split TV-TV-Internet?
I'm in the process of installing Internet in a relative's place where there's existing TV working. I used a 5-2050 two-way splitter which I brought from a discount store back home. On one side I have...
View Article[Equip] Need Advice - Modem w/WiFi or Separate Router?
After dealing with way too mant issues from CenturyTel I am giving them the boot and trying Comcast. They are installing next Saturday and I need to pickup a cable modem. I was looking at a SBG6580 but...
View Article[WiFi] xfinitywifi channel
I recently started having wifi difficulty at home, where I have comcast wifi. I then noticed the SSID xfinitywifi, which appears to be from my comcast wifi gateaway (it disappears if I unplug the...
View Article[Bill] Price Increase List, effective 01-01-2014
Everyone, My newest bill just came in the mail today (yes, I still get a paper copy) and part of it was a big section outlining all of the price increases for my area. So, I went online, and viewed my...
View Article[CustSvc] any plans for Ocala, FL for Comcast
Since my address shows up in there website but says it isn't available at this address wondering if they have any plans to come to Ocala, FL or buy out BHN in the future last time I call Comcast in my...
View Article[Speed] Bizarre changes to speed and bandwidth usage
Not that I'm complaining...I am in the Exeter, NH market, have been on 20 now 25/5 tier for internet only, dropped TV for Aereo and streaming last May. Have a Docsis 3.0 modem. I've never gotten over...
View Article[E-mail] Anyone having trouble getting into E-mail this morning (1-12-14)
Can't get into my comcast.net e-mail this morning, anyone else having trouble. I even tried going directly into the Xfinity connect app and can't get in.
View Article[Signals] Downspeed, latency problems [modem or isp?]
Hello, I'm having problems with my Internet lately, I've already called my Technical Support and I have a ticket, but I have to wait until Tuesday. I have D:10mb/U:1mb plan....
View Article[IPv6] odd behaviour when enabling ipv6 in router (t3/t4 reboots)
I have a SB6141 modem and an Apple Extreme Gen 5 router. Every time I enable ipv6 mode in the router, the modem starts having t3 /t4 errors and the modem reboots multiple times in a day. If I disable...
View Article[CDV] Battery Backup Doesn't Work Properly On eMTA
Hi, I recently swapped out my previous eMTA box ( SMC ) brand for a newer ARRIS TG862G unit. This past Mon. (01-06-2014),when I got the Xfinity X1 platform installed, I mentioned to one of the...
View Article[Connectivity] Is anyone else noticing packet loss/high pings in Chicago Metro?
Started on Friday through Sunday and Monday all was ok no issues but today its just pain full. Cant play BF4 cause of lag spikes from 200+1000+ sporadically. I changed my coax cables/tips all direct...
View Article[Equip] Who do I validate before purchasing --
After reading all the posts about Arris modems being Comcast property and there refusing to activate them, I am wondering if there is a number or Web site where the serial # can be verified before I...
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