[CustSvc] Moving from 1 Comcast HSI account to another - take my modem?
I am in the process of buying a home and I would like to take advantage of new customer pricing by signing up for the service under a different name (currently in my wife's name, I will be signing up...
View Article[Equip] Trouble activating own Moto SB6120 on Comcast
Helping a family member swap out their old Docsis 2.0 Comcast leased modem with a personally owned Moto SB6120 (not purchased through Best Buy). Hooked up the modem to coax and ethernet and then called...
View Article[IPv6] ALL areas support /60 now..
If your router can request a IA_PD have fun with it.. -- Comcaster.. Network Engineer with NETO
View Article[Signals] new docsis 3 modem
i replaced my modem with own modem i bought how do my signals look??? Edited to add topic group category. uid://455626
View Article[CustSvc] Comcast Pete
Comcast Direct Forum Getting busy, anyone else appreciate? I sure do. :) -- Join Team Helix
View Article[Connectivity] Pingtest.net unable to test packet loss?
Anyone all of a sudden get this? It was working fine but all of a sudden it just doesnt work. I even tried installing the latest Java on Windows 8.1 I also tried running it direct to the modem in safe...
View Article[Speed] Not receiving advertised speed
Right now I am getting a solid 35 down/5 up. I currently have Comcast internet only and called to see about adding cable TV to save some money. During the call I found out that I am on the Blast tier...
View Article[Connectivity] Anyone from Madera losing connection lately
I'm wondering if anyone from Madera has been losing connection to the internet lately. Nothing change on my end, I didn't touch nothing on my end.
View Article[Signals] My signal is good? It appears so.
So over the past year or so I've had a 3 dB attenuator installed due to me having to high downstream power level. Before it was almost +10dB or so. I went ahead and checked my levels and noticed it...
View Article[Signals] Downspeed, latency problems [modem or isp?]
Hello, I'm having problems with my Internet lately, I've already called my Technical Support and I have a ticket, but I have to wait until Tuesday. I have D:10mb/U:1mb plan....
View Article[Equip] Trouble activating own Moto SB6120 on Comcast
Helping a family member swap out their old Docsis 2.0 Comcast leased modem with a personally owned Moto SB6120 (not purchased through Best Buy). Hooked up the modem to coax and ethernet and then called...
View Article[Caps] Data Usage Monitor broken?
I am in the Atlanta area and I am currently under the 300gb data cap. I went to go check my usage this morning (and a few days back) and the Comcast site says I have used 1GB of usage. This cannot be...
View Article[Connectivity] How much should the modem signal stats fluctuate?
A few days ago, I was having an IM conversation with another member about connectivity in general, and I mentioned my modem signal stats. He said they looked a little marginal. So I wrote a script that...
View Article[IPv6] Comcast6.net not working from MetroE?
Anyone else have this problem on a MetroE connection? going to www.comcast6.net will never load, but once I jump to our backup HFC connection it loads fine Edit: I'm aware this is a site for HFC...
View Article[Connectivity] Getting too many arp requests from within comcast
I've noticed something odd in the last few days. The internet activity light on my router has started flickering nonstop. I shrugged it off as someone in the house watching too much youtube or who...
View ArticleSlow speeds plauging all Comcast services
So I guess I'll start here. It started probably about three weeks ago but lately my Internet speeds have been crap (8Mbps down etc). I've checked out this page (http://www.dslreports.com/faq/16085) and...
View Article[Speed] Issues with DL limit and bandwith(maybe?)
1) Euharlee, GA 2) 2 problems: 1. I'm a gamer and so is my brother, so we play games alot and other people in our house complain of really slow speeds, so are we eating up all the bandwidth by playing...
View Article[Speed] HSI Low Upload Speed / 6%-10% Packet Loss / Intermittent
I'm a subscribed to Blast Plus Xfinity in Houston TX, using a Motorola SB6121 modem. I connected to my work VPN at 8am (central time) and everything was fine, at around 10am I started noticing some...
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