[Connectivity] Tried 3 Arris modems and they keep rebooting!
Does anyone here have any idea what could be causing my new Arris TM822G to reboot like what seems every 5 days? I have been dealing with this issue for over a year it seems. I was renting a Arris...
View Article3 modems on my account, how to remove one?
I have three different modems listed on my account, 2 of which I'm using (not paying extra) and a 3rd which I returned about a year ago and now it's suddenly active! How do I remove it from my account?
View ArticleInital research before switching from att dsl to comcast
I posted this question in official Comcast support but never got an answer so ill ask you guys. I currently have att DSL (not u-verse) and am looking at switching to Comcast for data only. Currently I...
View Article8 Downstream 8 Upstream Modems?
I found this post (see below for link) asking if any 8x8 cable modems had come out, however the post was over a year old and perhaps I thought some had possible been released in the past year. I tried...
View Article[CDV] Number porting and vice versa?
I'm currently a CDV customer who's thinking about switching to Vonage. The site says I can port my CDV number to Vonage. Ok. Has anyone who had CDV successfully ported out to Vonage? And conversely,...
View Articleplease help ...
Was suppose to have a Comcast self installation kit waiting at my Comcast store for pick up for WiFi and cable. I went Friday to pick it up and they don't give out WiFi modems there so it would be...
View Article[Speed] Littleton, CO - Slow after upgrade
Looks like I had a better situation before the change. Had a tech out yesterday who said that everything on my end is great and that I should only expect 18Mbps and that my 21Mbps was great. Page loads...
View Article[Business] An Article with some Small Business Q&As
FYI - An article on the Cape Cod (NJ) Today site with an "exclusive" interview with Doreen Vigue, Comcasts Vice-President of Public Relations, with answers to some small business questions: Exclusive...
View Article[Speed] Arris modems
Greetings all, I was in my local best buy in Salisbury, MD and I happen to talk to the Comcast Rep in the store. He was telling me that all the newest Arris modems they give out now have a gig Ethernet...
View ArticleMotorola SBG6580
If one gets a Motorola SBG6580 does Comcast update the firmware and dumb the unit down? If so, does anyone know what functionality would be lost? Is the Modem part of the SBG6580 the same as the...
View ArticleHigh Error Count on Arris 722G
Previously our Arrist 722G rarely showed any errors on the Stats page. However, for the past 2 weeks - I'm seeing a huge increase in errors across all 4 DS channels - in a 1 week period over 200,000...
View Article[Connectivity] Intermittent Connectivity - FRUSTRATED
New service with Comcast. At first internet was very slow. Installer came back out the same day. Found nothing wrong, said I had to wait for modem to download. 24 hours. Next day. faster but...
View Article[Connectivity] Getting comcast service
Hi Guys, I own a home and the adjacent building lot. The power poles that Comcast coax is on runs across our adjacent building lot. The distance between the pole on the adjacent lot and our hose is...
View Article[Caps] Comcast testing at least two different cap plans
I came across a page on Comcast.net that is about the new tiered plans that they are testing. One is a hard 300 GB cap and the other is tiered based on the speed level that you are subscribed to. Both...
View ArticleGrounding
Hi I have noticed that the drop cable may not be grounded properly. the messenger wire apparently has been used to secure the cable to the main line and the on another pole along the way to my home....
View ArticleIssues in Bellevue, WA
I have noticed as of monday my line has just gone to crap. I have been in this office building for about 3 months, circuit has been rock solid (we are on the 50/10 plan). Starting on Tuesday I noticed...
View Article[Speed] Arris TM602G/WBM760A Speed Issues
I recently installed a used Arris TM602G Telephony Modem In order to save the $7/mo. rental fee that Comcast charges. I already had a Arris WBM760A Docsis 3 modem that I was planning to use for...
View Articlenew comcast router in bridge mode
VENDOR: Arris Interactive, L.L.C. MODEL: TG862G i received the new equipment in the mail, had zero issues activating it, very smooth process. the all in one device has an ip of 10.0.0.1 as many on here...
View ArticleHelp measure the global Internet!
Based in the U.S. and want to help measure the global Internet? There is a program called RIPE Atlas (see https://atlas.ripe.net/). It is run from the Netherlands at RIPE NCC, which is building the...
View ArticleWhy did Comcast do an install like this!?
So I have recently been having wterrible ping spikes and packet loss. I have been on live chat 4 or 5 times and all they have done is reset my modem. This did NOTHING. I have replaced the modem and...
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