Surface mount box?
I'm going to run some ethernet lines in my house. I have the cat5 and the rj45 jacks but I don't have any surface mount boxes to house the jacks. Do I really need the boxes or can I just terminate the...
View Article[Price] Change in installation fee for 105 and 150 Extreme
Not sure if this was mentioned a week or so again, but the install fee for these two, starting today have been reduced from $ 249 to the normal installations fee, which would vary, most areas are...
View Article[Equip] Best D3 modem?
I'm getting Comcast installed next month and want to buy my own modem to use. I already have a router so what is the best modem-only option?
View Article[CustSvc] acct no
The on-line forms offered for ordering the modem upgrade all ask for a 16-digit acct no. The one I have used for yrs only has 14 digits. I filled in the form, added a couple of zeros to the front of my...
View Article[Equip] More Approved Modems - Netgear and D-Link
These modems are now approved by Comcast. Netgear: *C3000-Retail(gateway) - N300 - Not much else I can find about this, but it'll probably be similar to the CG3000D. *C3700-Retail(gateway) -...
View Article[E-mail] Comcast's (Zimbra) webmail slower than molasses
usually I use an email client to get my email, but there are some circumstances when I have to use Comcast's webmail to view and retrieve my email. And it has gotten *REALLY* bad recently. Now it goes...
View ArticleDifferences between business and residential hsi?
Other than not having certain ports like 25 blocked, and static ip what is the difference between business and residential? Is there a better quality of service? Is there a guarantee of bandwidth? Is...
View Article[Equip] Replacing a TG862
We have Comcast HSI and Voice. Several months back, the nice people on this forum helped me add a great router, that solved our wireless weak signal problems, but I've been busy and haven't gotten...
View ArticleDirect Forum Dead Aagain ?
Any idea what's up with the Direct forum lately ? There were a handful of posts replied to on May 22nd. Since then nothing. Been waiting for a response from Pete about a billing issue that never did...
View Article[Equip] When Is Inability to Login to SMCD3GNV Going to be Fixed?
I'm getting pretty annoyed about having to reboot my gateway every few times I try to log in to it to check my error logs and operating statistics. I keep dropping from three to two upstream channels...
View Article[Speed] Speed Issue
This past month our speed dropped from 25 Mbps to topping off at 3.4 Mbps. Not sure what is going on. Do these stats look okay?
View Article[Install] Business Class order just to request site survey?
I am building a home at the back side of a new development. I have considered Business class (as a cable-cutter) to avoid any potential usage metering as an avid streaming media user though I am open...
View Article[Rant] On hold for 28 minutes, then magically route to main menu, then.
I got off the phone with Comcast. I asked for a supervisor and was put on hold for a long time. After 28 minutes I magically heard automated message to pick my zip code, and after that disconnect. This...
View Article[Connectivity] SB6141 Issues - Nashville, TN
Wow.. so I have been on an SB6141 since I became a Comcast customer in August, and it worked flawlessly getting 57/11 the entire time. The last three days I have been getting incredibly flaky...
View Article[Equip] tc8305c
So Comcast sent me a letter saying my SBV5220 needed to be replace and I could order a replacement online for the same lease as old surfboard. Tonight I got the replacement gateway, it is the...
View Article[Connectivity] Getting dropped from online games, Tech said everything is fine
I have Comcast triple play and I play online MMO's and I've been getting booted from game servers, this happens multiple times a day. Speeds are good, they are over 50mb download and usually 10mb...
View Article[Connectivity] Possible New User
What exactly is the difference between the "Performance" and "Performance/Blast" connection (besides the price).
View Article[Caps] Comcast will have cap fees
Its coming and was reported on FoxNews this morning. Here we go again. If they implement this I will be switching back over to Centrylink. I don't use the internet that much but I don't agree with...
View Article[Speed] Download kills upload
I've been struggling with latency and packet loss for months. After numerous service visits, complete new entrance cable, new modem, new router, everything layer 1 possible. Every time I call to...
View Article[DNS] DNS redirection of errors to search engine
Does Comcast still redirect typos in URLs entered in the browser address bar to a search engine? Here's the background. My friend recently switched from AT&T DSL to Comcast HSI. I was visiting his...
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