Hi, yesterday I replaced my Aris SB6141 with a refurbished 6183 Any explanation as to why I'm only seeing 3 upstream channels? Thanks...
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[Install] SB6183 upstream channels?
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Replace drop to house: Any way to get cable buried same day?
I'm about due for a replacement drop to my house, since my cable (RG6, presumably) has been in service since 1994, and is presumably nearing "end of life". Internet levels are OK, but enough signal problems on cable (TV) to be annoying.
Question: Any way to get the cable buried the same day it is replaced? I *ROUTINELY* see cable replaced, and left in yard for 2 weeks or so. If a compression cable-end can be better than a crimp-on cable-end due to the crimp deforming the cable, I can only imagine what people walking on (or driving over) the cable does to long-term signal quality.
I'm bothered enough by this to switch to FIOS. At least with FIOS, when usually seem to drop/bury at the same time.
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[Speed] Jacksonville, FL - Gigabit Advertised - No Availability
So I've noticed recently (over the last few months), Comcast has been advertising Gigabit service in the Jacksonville area. However, every time I call to inquire about the service, they act like they don't even know what the service is. Needless to say, they just keep coming back with the whole "Extreme 150 is the fastest we offer"...Does anyone know what's going on in this market? I've even read news articles saying DOCSIS 3.1 based Gigabit is available in this area.
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[Connectivity] Connection keeps dropping
Location: Lawrenceville GA
Description of problem: Both Cable and Internet "blink out" temporarily during the day, causing the TV to black out for 2-3 seconds, and Internet to stop connectivity. Problem is intermittent.
Equipment: Arris SB6190
Hardware Version 3
Software Version 9.1.93N
Router: WRT1900ACS V2 running DD-WRT. Router doesn't appear to be the issue.
Router status page shows uncorrectable errors and errors in the event log indicating connectivity issues.
Thu Feb 23 14:50:18 2017 3 No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Thu Feb 23 14:51:02 2017 3 Ranging Request Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Thu Feb 23 14:51:02 2017 3 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Thu Feb 23 14:51:02 2017 3 No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Thu Feb 23 14:51:45 2017 3 Ranging Request Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Thu Feb 23 14:51:45 2017 3 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Thu Feb 23 14:51:46 2017 3 No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Thu Feb 23 14:51:55 2017 3 Ranging Request Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Thu Feb 23 14:51:55 2017 3 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Thu Feb 23 14:51:56 2017 3 No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;xx:xx:xx:xx:xx:xx
I've removed the TVs in the house and had the cable modem be stand alone, same issue still crops up (RG6 coming into house plugged directly in the cable modem. Comcast RG6 connectors were put on when Comcast installed, so it's not the aftermarket handyman special.)
How do I convince Comcast there's an actual issue they need to fix here? TV service blinks in and out about the same time the cable modem service takes a nosedive.
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[Signals] Side Discussion about 16, 24, 32 channel Downstream Bonding?
Mod Note: This thread is for side discussion of 16, 24, 32 channel DS bonding.
Since Comcast Supports Several Modems with 16x4 Bonding Capabilities, I was wondering If anybody out there with these modems on Comcast is seeing 16 channel DS bonding or at least more the 8channels bonded.
Mod Note: Please add reports if you have 16 or 24 channels downstream here -> https://secure.dslreports.com/forum/r29743167-Report-16-Downstream-Channel-Bonding-Here uid://455626
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Pedestal Replacement
I'd like to get my pedestal replaced that feeds my house. Does anyone know the best way to go about this? I'd like to get one of the newer forest green looking ones like my neighbor has. Surprisingly blends in much better than my mint looking one.
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COMCAST Data Usage Meter
Comcast's Data usage meter is totally worthless. No breakdown by Video/Gaming/Downloads/Web Surfacing. No independent means of monitor data traffic thru ARRIS SBG6700AC. If COMCAST is treating data usage as a Utility then it regulated like your Electric/Water or subject to the standards used by the states for Gas Pumps at gas stations.
This is where Internet companies violate FTC, state consumer protection, and weight-and-measures standards or regulations all over the place. You cannot charge for a metered commodity without having that meter registered, calibrated, and available for audit at any time. Data transmission is most certainly a commodity. 1's and 0's are all the content there is and the other attribute is rate which is also a meter. To do this within strict expectations of weights-and-measures best practice, your account should have a serial number of the running GB you use. Each bill then merely prints the starting and ending serial number. There should be no hard reset and blackout on the meter. You should be able to audit its progress at anytime.
If you are going to charge by the byte then give me an detailed usage meter either online or as a downloadable app. At least the wireless companies that have a usage meter can break this down even if setup a mobile hot spot.
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[OUTAGE] Amazon cloud sputters for hours, and a boatload of websites go o
quote:IoT devices and even “Is it down right now”? went down during Amazon S3 outage.quote:When the Amazon infrastructure-as-a-service cloud goes down, Internet users are going to notice.
Amazon Web Services, which powers a whole bunch of websites and online services, has been struggling today, and numerous sites that rely on Amazon infrastructure have gone offline as a result. Appropriately enough, "Is It Down Right Now?," a site that tells you whether other sites are down, has been struggling to stay online. Other apparent victims include The AV Club, Trello, Quora, IFTTT, Open Whisper Systems, and websites created with Wix.https://arstechnica.com/information-technology/2017/02/amazon-cloud-sputters-for-hours-and-a-boatload-of-websites-go-offline/
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[Speed] Comcast 2017 Speed Upgrades
Comcast announced today the first, free, speed upgrades of 2017.
Houston and some Northwest markets are getting their Performance tier speed upgraded from 50 to 70 Mbps:
Comcast to Increase Internet Speeds for Customers in Houston at No Additional Cost
Customers Can Stream Shows, Video Chat or Use At Least Four Devices at Once with Xfinity’s Performance Internet
Comcast press release, Business Wire - March 1, 2017
http://www.businesswire.com/news/home/20170301005278/en/Comcast-Increase-Internet-Speeds-Customers-Houston-Additional
Comcast to Increase Internet Speeds for Customers in Washington State at No Additional Cost
Customers Can Stream Shows, Video Chat or Use At Least Four Devices at Once with Xfinity’s Performance Internet
Comcast press release, Business Wire - March 1, 2017
http://www.businesswire.com/news/home/20170301005717/en/Comcast-Increase-Internet-Speeds-Customers-Washington-State
Comcast to Increase Internet Speeds for Customers in Oregon/SW Washington at No Additional Cost
Customers Can Stream Shows, Video Chat or Use At Least Four Devices at Once with Xfinity’s Performance Internet
Comcast press release, Business Wire - March 1, 2017
http://www.businesswire.com/news/home/20170301005451/en/Comcast-Increase-Internet-Speeds-Customers-OregonSW-Washingtonquote:Comcast today announced it is increasing the speeds of its Xfinity Internet speed package – Performance Internet – for existing customers … at no additional cost.
Performance Internet customers will see their download speed increase from 50 Mbps to up to 70 Mbps. Customers can expect to experience the new speeds today, March 1.
To get the increased speeds, most customers will simply need to re-start their modems when notified by Comcast that the new speed is available. Comcast will also notify customers who may need to upgrade their modems to receive the increased speeds. Customers who lease modems from Comcast will be able to receive upgraded modems at no additional charge. Customers who own their own modems and need to upgrade their modems to receive the increased speeds will need to purchase a new modem or can lease a new modem from Comcast. ...
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[OUTAGE] Routing Issues (East Coast/Baltimore & DC)
Looks like Comcast is having a pretty big outage due to a routing issue on the East Coast. Having to tether from my phone to even post this.
traceroute6 -I dslreports.comtraceroute6 to dslreports.com (2607:fad0:3706:1::1000) from 2001:559:800c:1005:ddd2:aa2a:bc80:a80, 64 hops max, 16 byte packets 1 gw.dc.net 0.180 ms 0.121 ms 0.112 ms 2 2001:559:0:84::1 0.361 ms 0.331 ms 0.303 ms 3 ae-0-0-sur01.michiganave.dc.bad.comcast.net 0.416 ms 0.396 ms 0.399 ms 4 te-8-1-ur01.ebaltimorest.md.bad.comcast.net 14.634 ms 0.826 ms 0.846 ms 5 be-33657-cr02.ashburn.va.ibone.comcast.net 3.942 ms 3.562 ms 4.193 ms 6 hu-0-10-0-1-pe04.ashburn.va.ibone.comcast.net 2.589 ms 2.485 ms 2.510 ms 7 2001:559::d16 2.777 ms 2.835 ms 2.711 ms 8 * * * 9 * * *10 * * *
ping6 -c 2 dslreports.comPING6(56=40+8+8 bytes) 2001:559:800c:1005:ddd2:aa2a:bc80:a80 --> 2607:fad0:3706:1::1000 --- dslreports.com ping6 statistics ---2 packets transmitted, 0 packets received, 100.0% packet loss
traceroute -I dslreports.comtraceroute to dslreports.com (64.91.255.98), 64 hops max, 72 byte packets 1 gw.dc.net (192.168.124.1) 0.250 ms 0.092 ms 0.078 ms 2 xe-11-3-0-3956-sur01.michiganave.dc.bad.comcast.net (50.202.87.153) 0.342 ms 0.324 ms 0.334 ms 3 ae-19-0-ar01.capitolhghts.md.bad.comcast.net (68.85.114.129) 0.443 ms 0.416 ms 0.413 ms 4 xe-11-3-1-0-ur15.frederick.md.bad.comcast.net (68.86.204.205) 0.898 ms 0.846 ms 0.917 ms 5 be-33657-cr02.ashburn.va.ibone.comcast.net (68.86.90.57) 4.207 ms 3.607 ms 4.480 ms 6 * * * 7 * * * 8 * *^C
traceroute6 -I bgp.he.nettraceroute6 to bgp.he.net (2001:470:0:1f9::2) from 2001:559:800c:1005:ddd2:aa2a:bc80:a80, 64 hops max, 16 byte packets 1 gw.dc.net 0.221 ms 0.171 ms 0.168 ms 2 2001:559:0:84::1 0.403 ms 0.346 ms 0.341 ms 3 ae-0-0-sur01.michiganave.dc.bad.comcast.net 0.451 ms 0.382 ms 0.403 ms 4 te-8-1-ur01.ebaltimorest.md.bad.comcast.net 34.322 ms 11.436 ms 8.284 ms 5 be-33657-cr02.ashburn.va.ibone.comcast.net 3.631 ms 5.984 ms 4.576 ms 6 hu-0-11-0-7-pe07.ashburn.va.ibone.comcast.net 2.517 ms 2.540 ms 2.806 ms 7 2001:559::db6 12.881 ms 2.524 ms 2.251 ms 8 * * * 9 * * *10 * *
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Parts ? of Brighton Colorado DNS Problem
Changed three computers to OpenDNS and back up.
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[Connectivity] Now have 4 channels on upload
Not sure when It happened but today I noticed I finally have 4 channels for upload. Before I had only 3. No change in speeds I'm still getting 90/12.
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[Speed] Will Comcast ever increase Performance past 25Mbps?
I was browsing new customer pricing in my area and noticed that Comcast is offering 200Mbps as a $13 upgrade from the base 25Mbps performance in the TV/HSI double play packages. Why such a huge gap between the two tiers? Yes the Performance tier is generally over provisioned into 30/5-30/7 or so depending on area but its still a huge gap.
It seems to me that such a huge gap in speed between the two tiers is just crazy. Even sillier is the fact that adding a single X1 DVR instead of a plain X1 HD box adds $19 to the overall cost of service, more than 200Mbps of bandwidth.
I was browsing pricing as my Chinese OTA DVR (Homeworx) glitched and wiped my recording schedule for the nth time. It's getting old. Fast internet of course is the big attraction, esp. if I can get a Comcast double play package around $110-120/mo. Looks like Digital Starter + Performance + 1 X1 DVR + fees would end up right around $110-120/mo. Funny how Comcast would NOT give me such a deal when I canceled a few months ago, that would have been all I needed to stick around and not bother with the slow VZ DSL to save money.
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[Speed] Internet Speed has been cut in half.
I have been using my own Surfboard SB6190 modem for the past three weeks and was getting consistent speeds over 200Mbps but since the weekend the speeds have been capped off around 90Mbps. Comcast hasn't been able to figure out the issue and I'm hesitant to have someone come out and look since the wiring in the house and the hardware hasn't changed.
Here is the data from the modem, does everything look ok?
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How to configure port forwarding for RDP with 2 routers
The computer that I need to RDP to has a Comcast Business gateway with a Netgear wireless router connected which is dishing out the internal IP. I've allowed RDP connections and configured port forwarding on the Netgear to the computer's IP address for port 3389. I know that I could configure the Comcast box to just do a passthrough (I think), but other than that, is there a way to make RDP work?
Thanks,
Wayne
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[Plan] Is Amazon planning to sell Comcast services?
For some time now, Comcast has had this "My New Modem" page on their site, where you could purchase a select group of recommended modems and gateways through Amazon: http://mynewmodem.comcast.net/
Well now it appears that Amazon may be returning the favor:
Amazon to Sell Comcast Cable Service?
By Phillip Swann, TVPredictions.com - March 20, 2016
http://www.tvpredictions.com/amazon031916.htmquote:Amazon, which boasts the 'Earth's biggest selection,' may be preparing to sell cable and Internet service from Comcast as well.
The ecommerce site has created a page (https://www.amazon.com/exec/obidos/tg/browse/-/13913301011) called the 'Amazon Cable Store,' which offers a variety of Comcast products including Internet service, Internet and TV bundles, and Triple Play offers (Net, Phone and TV). ... 
EDIT: Karl has a news item up on this now: https://www.dslreports.com/shownews/Amazon-to-Begin-Selling-Comcast-Service-136534
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pfSense Traffic Shaping
I'm using pfSense as my firewall box on the Comcast Extreme 150 tier. I started reading about bufferbloat and ran the speedtest here to only find out that I was getting really bad results. I ended up playing with the traffic shaping (codel) a bit and now I'm doing quite a bit better, but unfortunately, the speed between interlan vlan's is suffering.
The traffic shaping in pfSense is extremely hard to understand, as there are so many different choices and variations of shaping the traffic and every situation is different. I am reaching out to the Comcast crowd though to see if others on this tier are doing traffic shaping and what their configurations are.
For me, I am using CODELQ on the WAN interface at 20Mbit/s. On the internal LAN interfaces, I have it set to CODELQ and 150Mbit/s. I know that Comcast provisions 150/20 but I find I usually get about 175/25, which gives me a bit of cushion to set pfsense to those numbers.
I was hoping that somebody can post some of their information so that we can come up with a most optimum configuration for our connections.
Thanks in advanced.
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Packet Loss and Poor Network Stability
Hoping for some insight if anyone can help me out. I've done as much research as I could and followed up on several tests, but no luck so far.
1. Duluth, GA
2. Packet Loss averaging 1-6%, with peaks as high as 50% (Just now: http://www.pingtest.net/result/159681884.png Earlier today: http://www.pingtest.net/result/159681434.png http://www.pingtest.net/result/159678192.png)
3. Problem is consistent in that it's persistent, but usually in the 1-5% range, rarely very high.
4. Problem started on Motorola SB6141, upgraded to Arris SB6183 when told the SB6141 was EOL, no improvement. Software version: D30CM-OSPREY-1.5.2.3-GA-01-NOSH
5. Testbed is on wired connection to router(which has been replaced after problems started). PC->Router->Modem, problems occur on both wired and wireless connections.
Ran several pathpings, available here: http://pastebin.com/SBmCvpvg
I had a tech come out earlier today, and he check the signal and said the signal looked fine, changed out wires and removed some extra splitters from the oustide box. Checking signals, the work left the downstream power about the same, and upstream power went from low 30s to low 40s. According to the tech, sending another tech out would be useless, and him raising a ticket to his supervisor or maintenance would go nowhere and be instantly closed since the signal levels from the street are fine.
Speeds are great, testing in the 80-90Mbps range, but trying to do anything p2p or gaming has become a nightmare. The rest of the household hasn't noticed, since video streams are doing fine.
So far I've replaced the router, modem, and had a tech visit, so I'm pretty much at a dead end for things I can do to try and fix the issue.
PingPlotter and signal levels from modem here: http://imgur.com/a/SxMbu
What else can I do from here? Who can I contact, or what can I try to fix?
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[Speed] E-Mail Just Now From Xfinity..100Mbps
Ready for more speed?
Great! Let's just reboot your modem with these quick steps:
1. Shut down your computer &
unplug your modem from the outlet
2. Wait 10 seconds, then plug your modem back in
3. Wait 30 seconds, then turn your computer back on
Now enjoy your Performance Pro
Internet with download speeds up to 100 Mbps.
My current speed is or was 75Mbps
Yahooo!! Is it free?? Does not say any where in the e-mail
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[DOCSIS] Docsis 3.1 modems?
Does anyone know if i can buy a docsis 3.1 modem now. The reason why i ask. I heard the new modems have AQM. Can some one please help me?
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