Hi. I'm in Palo Alto CA.
I used to have a Zyxel BRG35503, and I was getting No Ranging Response Received messages a few times a day. On the off chance that it was my modem, and because I wanted to switch to DOCSIS 3.1 anyway, I purchased and set up a Netgear CM1000. I'm still getting those messages, but I think that they're happening less frequently (perhaps 1 time per day).
Is this normal or does it indicate a problem? (in other words, could this just be a result of routine daily maintenance by Comcast?)
I have no splitters whatsoever between the modem and the drop. There is a single RG6 cable that is plugged into the modem, and the other end is at the MPOE.
Here are the current logs on my CM1000:
2017-05-16, 11:58:50 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-16, 11:58:52 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-16, 11:58:53 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-16, 11:59:01 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-16, 11:59:14 Notice (6) Honoring MDD; IP provisioning mode = IPv6
2017-05-16, 15:22:19 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:08:45 Warning (5) Dynamic Range Window violation
2017-05-17, 07:09:00 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:10:08 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:10:08 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:10:09 Warning (5) Dynamic Range Window violation
2017-05-17, 07:10:11 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:10:32 Warning (5) Dynamic Range Window violation
2017-05-17, 07:10:35 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:10:35 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:10:35 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:10:36 Warning (5) Dynamic Range Window violation
2017-05-17, 07:10:55 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:10:55 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:10:55 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:10:55 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:10:59 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:11:02 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:11:23 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:11:27 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:11:47 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:12:27 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:12:27 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:13:18 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:16:07 Critical (3) Ranging Request Retries exhausted;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:16:07 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:16:09 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:16:35 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:16:36 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:16:45 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:16:46 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:16:53 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:17:00 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:af:a1:d0;CMTS-MAC=00:01:5c:65:bc:4c;CM-QOS=1.1;CM-VER=3.1;
2017-05-17, 07:17:07 Notice (6) Honoring MDD; IP provisioning mode = IPv6
2017-05-17, 07:17:27 Warning (5) Dynamic Range Window violation
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[Connectivity] connection issue
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[Plan] Side Discussion on DOCSIS 3.1 Gigabit service
Mod Note: This topic started as "XI Gigabit DOCSIS 3.1 - data cap with 3-year agreement?" It has become a general discussion of this deployment, hence the title change. uid://455626
If you actually have had this service installed, the stickied report topic is here. > https://www.dslreports.com/forum/r30960001-Speed-Report-DOCSIS-3-1-Gigabit-Service-Here If you report, please include info requested in the first post and keep that topic strictly on topic. Thanks, sortofageek
The XI Gigabit DOCSIS 3.1 is now available in my area. I am tempted to sign up. Early reports said unlimited data with a 3-year agreement. The Comcast website says nothing but the typical disclaimer about the data usage plan. I don't want to sign a 3-year agreement for a plan with a data cap. Does anyone know if the XI Gigabit service is subject to the data usage nonsense?
See additional discussion in this (now closed) topic > https://www.dslreports.com/forum/r31088308-Speed-Side-Discussion-About-Gigabit-Pro-earlier-Gigabit-Deployments
https://www.dslreports.com/forum/r31338340-Speed-DOCSIS-3-1-Gigabit-Service-in-Colorado-Springs
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[Connectivity] Anyone have Comcast fiber to the house ? I have some questions..
I live in a community (2400 houses) that is about to sign a contract with Comcast to install fiber to the house.
What equipment is installed on the outside my house ?
Does the ONT require power, if so how do they get power to it ?
Any other equipment besides the gateway and STB's inside ?
Any pic's of the ONT would be great too :)
Thanks
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General power outage. have UPS backup but lost internet ?
The area in Indianapolis I live in had a brief power outage this morning. About 20 minutes or so.
I have UPS systems on my modem, router, amplifier and all cable boxes plus TV's. Modem showed normal lights; all services working, but I did not have internet. Not sure about TV, they were off.
Since I live in an apartment would it have a powered distribution system that could have gone down with the power outage? I was hoping my UPS system would keep me working during a power outage. And that did not happen today. I may be wasting money on UPS's!
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[E-mail] What trips the junk mail filter?
I use Outlook 2013 as my client and it catches most of the spam I get. Comcast filters catch some spam before it ever gets to Outlook but sometimes it flags legitimate emails. Today my son sent something at 3 p.m. and when we hadn't responded in a couple hours, he called to ask about it. I logged into my Comcast account and there it was in the junk folder along with one other non-spam email and two spam emails.
My son sends us emails several times a week and always uses the same email address. So I'm wondering what tripped the Comcast filters with this one. It had a couple links in it but that's not unusual. Any ideas?
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[NEWS] Comcast sends C&D to anti-Comcast NN website
https://arstechnica.com/tech-policy/2017/05/comcast-vendor-sent-cease-and-desist-to-operator-of-anti-comcast-website/
Just saw this..... apparently Comcast didn't like someone putting up a site where you could punch in your name & compare it to many suspiciously identical, anti net neutrality comments, so they had lawyers C&D their asses. Classy as always. :uhh:
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[WiFi] Bypass app requirement for XFINITY on mobile device?
I connect my laptop to XFINITY wifi and I login and it works.
I do the same on an Android phone and it says "To access the internet, you will need to install the XFINITY WiFi app."
How can I bypass this?
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[Connectivity] What does Comcast do when things keep breaking?
Let's say you have problem A, Comcast comes and (eventually) fixes it. (Of course wasting hours for the multiple repair techs to come. And hours disputing repair charges on the bill.) Everything works great for a few months.
Then you have problem B, then Comcast comes and (eventually) fixes that. Everything works great for a few months. Then comes problem C, D, E, and so on. Repeat A again.
What does Comcast eventually do if different things keep breaking in a neighborhood? Or does this keep going forever?
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XFINITY Mobile. Whats all the fuss?
Time to compare with my Verizon plan.
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[Signals] Massive packet loss, what do I say to get it fixed?
We've been having horribly intermittent network issues at my house for the past few months. After lots of turning things off and back on again, I found PingPlotter and let it run for a bit. I have the latest graph posted below.
It appears that the first hop from my house to their first node is a bit of a doozy.
What do I need to tell the techs on the phone to get beyond the "Have you tried turning it off and back on again" point? Am I misreading this things and need to look elsewhere?
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[Other] Comcast shipping me something from Vorhees NJ.
Hey guys I just received an alert from MYUPS that Comcast is shipping something to me from Vorhees NJ. I have no clue what it is. I have not ordered anything. Any insights would be appreciated.
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Neighbors have Comcast, I can't get it?
I just moved into Riverton, UT and several of my neighbors (within a few homes) have Comcast.
However, Comcast has told me no service is available at my address. The best explanation I've gotten is from one chat representative (when I tried to move service here) who told me there was a damaged cable.
Looking at my backyard, I have two cable pedestals in both corners of my yard, 100ft from my house. On one of them, a coax cable is coming out, which is then dangled over the fence. It appears overhead there is another coaxial cable dangling (black wire dropping straight down) - could this be the cable damage they are talking about?
How can I get in touch with someone who has an answer for me? Most of the things I have found online are relating to new construction and/or rural areas, which doesn't seem correct for my scenario.
I work from home regularly for work (work for a large tech company) and the only other internet available at my home is Centurylink (which came and hooked me up right away) but they can only offer up to 20mb/1mb dsl bonded, which is less than adequate for my needs.
Thanks!
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[Signals] Modem Diagnostic Page Question
Yesterday, I saw a Comcast truck on my street. The guy was working on one of those cable boxes on a neighbor's lawn. Out of curiosity, I asked him what was going on. He said he was "balancing" the neighborhood. I don't know exactly what that means. Anyway, after he was gone, I checked my cable modem, and got the following numbers. Can anyone tell me if these numbers are good? (sorry about the bad formatting). Thanks for any assistance! By the way, the modem is an SB6183.
Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables
1 Locked QAM256 4 561000000 Hz -4.9 dBmV 39.2 dB 0 0
2 Locked QAM256 1 543000000 Hz -5.4 dBmV 39.1 dB 0 0
3 Locked QAM256 2 549000000 Hz -5.1 dBmV 39.1 dB 0 0
4 Locked QAM256 3 555000000 Hz -4.9 dBmV 39.2 dB 0 0
5 Locked QAM256 7 579000000 Hz -4.8 dBmV 39.2 dB 0 0
6 Locked QAM256 12 609000000 Hz -4.6 dBmV 39.1 dB 0 0
7 Locked QAM256 13 615000000 Hz -5.1 dBmV 38.8 dB 0 0
8 Locked QAM256 15 627000000 Hz -4.8 dBmV 38.9 dB 0 0
9 Locked QAM256 16 633000000 Hz -5.1 dBmV 38.9 dB 0 0
10 Locked QAM256 17 639000000 Hz -4.7 dBmV 38.9 dB 0 0
11 Locked QAM256 18 645000000 Hz -4.3 dBmV 39.1 dB 0 0
12 Locked QAM256 19 651000000 Hz -4.6 dBmV 38.9 dB 0 0
13 Locked QAM256 20 657000000 Hz -4.6 dBmV 38.8 dB 0 0
14 Locked QAM256 21 663000000 Hz -4.4 dBmV 38.8 dB 0 0
15 Locked QAM256 22 669000000 Hz -4.5 dBmV 38.7 dB 0 0
16 Locked QAM256 23 675000000 Hz -4.9 dBmV 38.3 dB 0 0
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 67 5120 Ksym/sec 30100000 Hz 47.3 dBmV
2 Locked ATDMA 66 5120 Ksym/sec 23700000 Hz 47.0 dBmV
3 Locked ATDMA 68 5120 Ksym/sec 36500000 Hz 45.5 dBmV
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[Plan] Side Discussion on DOCSIS 3.1 Gigabit service
Mod Note: This topic started as "XI Gigabit DOCSIS 3.1 - data cap with 3-year agreement?" It has become a general discussion of this deployment, hence the title change. uid://455626
If you actually have had this service installed, the stickied report topic is here. > https://www.dslreports.com/forum/r30960001-Speed-Report-DOCSIS-3-1-Gigabit-Service-Here If you report, please include info requested in the first post and keep that topic strictly on topic. Thanks, sortofageek
The XI Gigabit DOCSIS 3.1 is now available in my area. I am tempted to sign up. Early reports said unlimited data with a 3-year agreement. The Comcast website says nothing but the typical disclaimer about the data usage plan. I don't want to sign a 3-year agreement for a plan with a data cap. Does anyone know if the XI Gigabit service is subject to the data usage nonsense?
See additional discussion in this (now closed) topic > https://www.dslreports.com/forum/r31088308-Speed-Side-Discussion-About-Gigabit-Pro-earlier-Gigabit-Deployments
https://www.dslreports.com/forum/r31338340-Speed-DOCSIS-3-1-Gigabit-Service-in-Colorado-Springs
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[Signals] Not getting paid for throughput
Please read in its brief entirety.
I live in Rome, GA and have Internet through Comcast. The last mile is AT&T. I subscribe to the 10/1 tier through Comcast. I have NEVER been able to get more than 2 down. Comcast came out and replaced all the outside wiring (it was a mess) and then a Comcast truck showed up and made markings on the grass and road running from the pole about 1 mile away to the gray box that terminates then runs to the various trailers including mine which looks to be 4.
What I intend to do is run tracerts to the servers to see how much are Comcast\AT&T then present the documentation to them. I will also document downloads that support a max of 2 down. Not quite sure yet how I will do this.
I have tested this directly connected to the modem and at various times throughout the day and night as well as on different days.
The whole reason to do this is that I am paying for one thing and getting only 1\5th of it.
If anyone can offer any constructive suggestions please do.
TIA,
Avantare
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Xfinity Gigabit service not compatible with Xfinity Home
Just went to order Gigabit Service in Westfield In. Almost done with ordering and was advised that I won't be able to move forward due to having Security installed. Does anyone know why?
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[Signals] Green uplink light flashing
I use the Netgear C7000-100NAS. Both my down and uplink green light's never flash, but the green uplink indicator has begun to flash. I can however reset the modem but, after a day or 2 the green uplink indicator will start flashing again. Even with it flashing the unit has a great connection with Comcast. I get all my 250Mbit down and 25Mbit up speed's from Comcast. Are my uplink frequency signals from Comcast looking at where they should be??? Could there be a fault with the green uplink indicator???
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[Signals] New Residence - Power levels too high
The modem is an SB6183.
I contacted Comcast direct forum and someone from the direct forum helped get a tech out to my residence. The tech said the downstream and upstream were both in bad shape out at the tap. He put in a ticket with all of the diagnostics last Friday 5/19/2017 and said the issue should be resolved within 48 hours. Fast forward to 5/22/2017 the issue is still persistent. I've called Comcast support 2 times this week each time after the stated response time. Each time they have told me the ticket was escalated to a supervisor and they should contact me within 24-48 hours. Both times I have not been contacted. As of today it's been a full week without any help or a status update. Who do I need to talk to or what do I need to say in order to get this resolved? I have also posted status updates with my modem power levels in the direct forum and it has gone unanswered since the initial correspondence. Thanks.
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[Connectivity] Modem Levels
I think Something is off in my Modem Levels?
I have a Netgear CM700
Here is a copy of the modem stats
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 615000000 Hz Locked
Connectivity State Ok Operational
Boot State Ok Operational
Security Enabled BPI+
IP Provisioning Mode Honor MDD honorMdd(4)
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables UnCorrectables
1 Locked QAM 256 1 603000000 Hz 6.8 dBmV 40.3 dB 47496 98487
2 Locked QAM 256 2 609000000 Hz 6.0 dBmV 40.3 dB 40419 92219
3 Locked QAM 256 3 615000000 Hz 6.5 dBmV 40.3 dB 29818 74330
4 Locked QAM 256 4 621000000 Hz 6.5 dBmV 40.9 dB 27264 79327
5 Locked QAM 256 5 627000000 Hz 6.5 dBmV 40.3 dB 24588 81584
6 Locked QAM 256 6 633000000 Hz 6.3 dBmV 40.3 dB 25723 99329
7 Locked QAM 256 7 639000000 Hz 6.3 dBmV 38.9 dB 26426 115319
8 Locked QAM 256 8 645000000 Hz 6.5 dBmV 40.3 dB 28316 125861
9 Locked QAM 256 9 651000000 Hz 6.5 dBmV 40.9 dB 29263 148325
10 Locked QAM 256 10 657000000 Hz 5.8 dBmV 40.3 dB 31480 157224
11 Locked QAM 256 11 663000000 Hz 6.1 dBmV 40.3 dB 34194 159455
12 Locked QAM 256 12 669000000 Hz 6.0 dBmV 40.3 dB 32050 166076
13 Locked QAM 256 13 675000000 Hz 5.5 dBmV 40.3 dB 32270 150535
14 Locked QAM 256 14 681000000 Hz 6.0 dBmV 40.3 dB 31459 140415
15 Locked QAM 256 15 687000000 Hz 5.6 dBmV 40.3 dB 26268 111158
16 Locked QAM 256 16 693000000 Hz 5.5 dBmV 40.9 dB 26656 105736
17 Locked QAM 256 17 699000000 Hz 5.9 dBmV 40.9 dB 24610 103606
18 Locked QAM 256 18 705000000 Hz 5.5 dBmV 40.3 dB 389658 1456900
19 Locked QAM 256 19 711000000 Hz 5.5 dBmV 38.6 dB 887506 4474703
20 Locked QAM 256 20 717000000 Hz 5.5 dBmV 40.3 dB 22537 81016
21 Locked QAM 256 21 723000000 Hz 5.0 dBmV 38.9 dB 22293 83632
22 Locked QAM 256 22 729000000 Hz 5.1 dBmV 38.9 dB 21134 80218
23 Locked QAM 256 23 735000000 Hz 5.3 dBmV 38.6 dB 19481 70306
24 Locked QAM 256 24 741000000 Hz 5.0 dBmV 40.3 dB 18510 67435
25 Not Locked N/A N/A 0 Hz 0.0 dBmV 0.0 dB 0 0
26 Not Locked N/A N/A 0 Hz 0.0 dBmV 0.0 dB 0 0
27 Not Locked N/A N/A 0 Hz 0.0 dBmV 0.0 dB 0 0
28 Not Locked N/A N/A 0 Hz 0.0 dBmV 0.0 dB 0 0
29 Not Locked N/A N/A 0 Hz 0.0 dBmV 0.0 dB 0 0
30 Not Locked N/A N/A 0 Hz 0.0 dBmV 0.0 dB 0 0
31 Not Locked N/A N/A 0 Hz 0.0 dBmV 0.0 dB 0 0
32 Not Locked N/A N/A 0 Hz 0.0 dBmV 0.0 dB 0 0
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 28 5120 Ksym/sec 17300000 Hz 46.5 dBmV
2 Locked ATDMA 27 5120 Ksym/sec 23700000 Hz 46.8 dBmV
3 Locked ATDMA 26 5120 Ksym/sec 30100000 Hz 45.0 dBmV
4 Locked ATDMA 25 5120 Ksym/sec 36500000 Hz 44.3 dBmV
5 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
6 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
7 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
8 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
Current System Time: Fri May 26 09:31:21 2017
And My Event Log
Time Priority Description
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out
May 15 2017 19:48:57 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
May 15 2017 19:49:02 Notice (6) SW Download INIT - Via Config file d11_m_cm700_speedtierextreme2_c01.cm
May 15 2017 19:49:57 Warning (5) Lost MDD Timeout
May 15 2017 19:50:09 Notice (6) SW download Successful - Via Config file
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) SYNC Timing Synchronization failure - Loss of Sync
May 15 2017 19:51:50 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
May 15 2017 19:54:26 Error (4) Service Change Response rejected - Invalid transaction ID
May 15 2017 19:59:01 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
May 15 2017 20:31:10 Warning (5) Lost MDD Timeout
May 15 2017 20:31:58 Error (4) Service Change Response rejected - Invalid transaction ID
May 16 2017 01:57:10 Critical (3) No Ranging Response received - T3 time-out
May 16 2017 05:49:58 Warning (5) Lost MDD Timeout
May 16 2017 14:05:39 Critical (3) No Ranging Response received - T3 time-out
May 16 2017 16:27:57 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
May 16 2017 18:53:35 Critical (3) No Ranging Response received - T3 time-out
May 16 2017 19:12:18 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
May 16 2017 19:18:48 Warning (5) Lost MDD Timeout
Time Not Established Critical (3) No Ranging Response received - T3 time-out
May 16 2017 19:44:11 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
May 17 2017 04:29:45 Critical (3) No Ranging Response received - T3 time-out
May 17 2017 21:07:27 Warning (5) Lost MDD Timeout
May 17 2017 21:13:11 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
May 17 2017 21:13:56 Warning (5) Lost MDD Timeout
May 17 2017 21:29:56 Error (4) Service Change Response rejected - Invalid transaction ID
May 17 2017 21:30:13 Warning (5) Lost MDD Timeout
Time Not Established Critical (3) No Ranging Response received - T3 time-out
May 17 2017 21:47:49 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
May 17 2017 21:48:25 Error (4) Service Change Response rejected - Invalid transaction ID
May 17 2017 21:51:59 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
May 18 2017 06:30:50 Critical (3) No Ranging Response received - T3 time-out
May 19 2017 22:17:27 Warning (5) Lost MDD Timeout
May 19 2017 22:50:37 Critical (3) No Ranging Response received - T3 time-out
May 20 2017 06:09:55 Warning (5) Lost MDD Timeout
May 21 2017 14:15:51 Critical (3) No Ranging Response received - T3 time-out
May 23 2017 12:14:16 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
May 24 2017 03:17:02 Critical (3) No Ranging Response received - T3 time-out
May 24 2017 19:51:41 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
May 26 2017 08:48:47 Warning (5) Lost MDD Timeout
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[Equip] Arris SB6183 modem lights?
Is it normal on the Arris SB6183 modem to go from a solid blue light to a solid green light? The "upstream" icon is now a solid green light.
I power-cycled my modem a few days ago when this happened and the light went back to a solid blue light.
But, today the light changed from solid blue to a solid green light on my "upstream" icon. And the power cycle didn't work.
This is a new purchased modem and I don't want to try a "refresh signal" from Comcast because I don't know what will happen since this is a new modem.
Will the solid green light turn back to blue on it's own or will I have to power cycle again or get a "refresh signal" from Comcast?
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