[Rant] Comcast techical support
I just called asking what would cause time outs, no response the time out. See this post http://www.dslreports.com/forum/r29369510-Connectivity-Event-log-error-Unicast-Ranging-Received-Abort-Response...
View Article[Install] Any contacts to escalate things? install, cable burial etc.
Does anyone know of a good contact I can use to get things moving with regards to my install? I have been in contact with someone at Comcast who was helpful to a point, but now appears stuck. They are...
View Article[Install] recent install of extreme with x1
i asked the tech to give me an updated 8x4 or 16x4 modem and the tech said he had none of the newer devices and comcast was shorting the hardware they install as for the last few months. so my speeds...
View Article[Connectivity] Packet Loss for almost 2 months Comcast not fixing it
I have been having packet loss for almost two months now. Unable to play Battlefield 4 and other online games tend to de-sync and have to catch up with itself. Every line test on dsl reports says about...
View Article[Equip] The elusive Arris MG 2402
Hi all. I've found a few posts around that Comcast has been installing the Arris MG 2402 in certain areas, but it's not available in mine -- Pittsburgh. Does anyone have reports of this device in use?...
View Articleipv6 vs v4 speedtest... why is ipv6 slower?
[att=1] NO idea why they think San Jose is 8000 miles from Aptos LOL... 32 miles on a road. I got ipv6 up and running on my 26/4 connection SB6141 -> Asus RT-AC66U -> Ubuntu 12.04 (running speed...
View Article[Connectivity] Internet dropping out
Just moved into a new house and chose to go with Comcast for Internet and TV. We have the Blast Plus! Package that includes HBO and local channels. Speeds should be 50/10, and the speed tests show...
View Article[Connectivity] Modem intermittently connects
1) Pasadena, MD 2) Modem will not connect most of the time. 3) Last weekend, my modem starting connecting intermittently. Through the weekend, it was mostly not connecting, occasionally connecting late...
View Article[Connectivity] logs
when a T3 timeout is listed,and under the time category it is listed as Jan 01 1970 00:00:22 what does this tell you?
View Article[WiFi] Reviving Wifi on a Technicolor TC8305
I registered for this site two months ago after signing up with Comcast and receiving a Technicolor TC8305 gateway for HSI and digital phone. After a few fits and starts the wired part worked fine, but...
View Article[Bill] Non-Serviceable Address (Unpaid Bill from Prior Owner)
Is there a fax# or someone I can contact directly regarding a non-serviceable address (due to prior owner's unpaid bill)? I just closed on this house & and want to setup service ASAP. The address...
View Article[Caps] Comcast 300Gb data caps, How long can they do this?
So I have a family of 3, myself my 4 year old and my wife. Now with the Data caps I have to be a stickler to bandwidth. 4 year old can't use Youtube or Netflix anymore, Wife has to watch her netflix...
View Article[Caps] Comcast Data Caps needs to end
Hi I'm a current Time Warner Cable customer and going to be swapped soon to become Comcast. I currently have the turbo tier for internet and I know I'm going be dealing with data caps. Data caps need...
View Article[Connectivity] SYNC failures in modem log, now having bursts of packet loss
came home from class to find that my download/upload speeds were a 4th of what they should be (100/20 BCI tier). large file transfers would start & stop every few seconds, pingtest.net reported 38%...
View Article[Rant] More Comcast False Advertising?
I saw an ad on TV showing Comcast's speeds. They showed 3 people downloading a 2 GB file on a tablet at once. It finished in seconds. I don't know if I did it right, but if they somehow had a gigabit...
View Article[Equip] Cable modem for X1 triple play
I will be moving from an area where I can get FiOS for one where I will be forced back to Comcast in a few months. I was playing around with the website for ordering service and it does not seem clear...
View Article[Connectivity] Comcast blocked access to website?
www.pso2.jp Its the website for Phantasy Star Online 2 - I could access it no problems a week ago, but over the past week it has been unreachable on comcast. I can confirm the website it UP via a...
View Article[Equip] arris motorola SB6183
Have been looking for the SB6183 retail unit to be released.Has anyone seen heard or bought one yet and if so where? :)
View Article[Connectivity] SB6141 Keeps Losing Connection
My Motorola surfboard keeps dropping connection. I lose it AT LEAST once a day. Do my power levels and signal to noise ratios look ok? Downstream Bonding Channel Value Channel ID 28 25 26 27 29 30 31...
View Article[Speed] Browsing comcast.com for speed upgrade options....
  I was browsing comcast.com to see what speed upgrade options might be available to me. I logged in with my account details. The above is one of the offers presented to me.
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