Got OOMA, need to remove voice from 3-play package
Currently my bill is $153/month. Got two HS boxes with one have DVR service. Bought OOMA and now want to get rid of the voice and keep HSI/TV only . The rep I was chatting with said without voice I...
View Article[IPv6] Sometimes I have IPV4 and 6, but now I only have 4
Usually when I run a speed test using Comcast's speed test site, I will get two test...one on IPV4 then one on IPV6. All of a sudden for the last day and a half it will only run a test on IPV4, and...
View Article[Speed] Can someone confirm my speeds are OK?
I finally today got Blast activated, which coming from a 1.5MB DSL connection to a 105MB is awesome! So, of course the first thing I did was go to Speedtest.net and run some tests to see what I was...
View Article[WiFi] xfinity wifi hotspot
why can't I connect to the xfinity wifi hotspot at home.it shows up in the list of networks with a strong signal,but it will not connect to open up my browser to sign in?
View Article[Equip] Can I use an internet only modem if my plan includes voice?
I just changed service and I have an internet/voice bundle which gave me a better price than internet only. I'd like to buy my own modem, which I discussed in a separate topic, so I can save the modem...
View Article[Connectivity] Comcast congestion and poor latency into Centurylink
I don't know if these two peering partners are trying to duke it out, but I've been experiencing some horrible latency and network drops with VPN traffic to a customer of mine on Centurylink. I'm...
View Article[CustSvc] Can't get regular internet in apartment, only Comcast Business
I recently moved into an apartment near the downtown area of a major US city. AT&T only offers 768kbps, so I looked to Comcast. Long story short, Comcast won't let me sign up for their regular...
View Article[Connectivity] Intermittent Outages
I have Triple Play with the X1 platform and have been experiencing outages for the past few weeks. Sometimes they last for minutes, other times for an hour or two. It began when the main feed fell into...
View Article[Speed] Home internet lags whenever XBOX Live is used
Streaming movies lags from Play station (wireless connection) whenever my son plays XBOX live (wireless connection). I just signed for 50 Mbps; but max without XBOX live in use is 31; but 3.0 with XBOX...
View ArticleSamKnows testing nearly stopped? Time to disconnect
I noticed that most tests run by SamKnows no longer show data. Have they stopped their tests? 3 eMails to them have not yielded a response in 3-4 days. Looks like they shifted to all LEVEL3 testing on...
View ArticleCancel current comcast service and sign up for better promos?
YES one comcast told me in a chat session when I asked about better promotional ads I see online. I told her can I cancel my current package and sign up for these cheaper ones which sometimes includes...
View Article[Connectivity] Congestion
18mpbs and often during the day I can't stream most anything. Happening more and more over the past month. I've seen time outs between Comcast and Cogent. I found the below customer service response...
View Article[Connectivity] Difficulty Setting Up Apple Time Capsule w/Cisco DPC3939
I have a new Apple 2TB Time Capsule that worked flawlessly with my old Comcast stand alone modem (forgot the model). Comcast has now provided me with a new Cisco Model DPC3939 Xfinity Gateway. I would...
View Article[Speed] Speed Issues with SB1641
Hi All, About two months ago I purchased a Motorola SB1641 to replace the old Cisco modem that I was renting from Comcast. Unfortunately, I started having major buffering issues, making video streaming...
View Article[Speed] Is Extreme 150 worth higher pricing (compared to Blast! 105)?
Is the higher price tag of Extreme 105 worth it, in comparison with Blast! 105 Mbps? I would appreciate if someone who has experienced both tiers gives me suggestions and/or recommendations. I am...
View Article[CustSvc] Another Comcastic recorded call
Another subscriber has found the "secret" to getting bogus charges removed from the bill ... record the call ! :D...
View ArticleEthernet Speed Question
I have Comcast internet 105 down/10 up. I have a fast ethernet card with maximum 100 megabit speed. I get a steady 95 down/11 up. My question is: Is it worth spending $30-$40 dollars on a new ethernet...
View Article[Install] ZINWELL 2 to 4 Multiswitch Left from old connection. How to fix?
Hi, I just moved into a duplex and inside of the unit there are 3 MALE coax cables coming from the floor (1 in the bedroom, 2 in the living room). I tried connecting my modem to each of these...
View Article[Speed] Performance Starter vs. Economy Plus
So, we are subscribed to Comcasts Performance which is advertised at 6 down and 1 up. This speed is more than adequate to stream Netflix in Super HD [1080p] with no buffering. Economy Plus which is...
View Article[Merger] Is there any decent data on who Comcast will drop/spin off?
Sorry if I missed it but is there a map or something that shows the potential customers that will be spun off if/when Comcast gets the merger thru? I have heard/read Florida but was not sure. I am in...
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