[Speed] Congestion? Pattern of regular speed loss over the past month
Ugh, whenever something goes wrong with my Comcast connection, I dread it. Well over the past month, I have been facing random speed loss. Most of the time the connection is a solid 28mbps down, 5 up....
View Article[Equip] Changing from rental to owned modem
Current Modem is a arris Tm722g- Leased (NO phone service) I use vontage Looking a buying a Tm 822g from Amazon / Or another TM722g - (older) both would be new -Never used. Suggestions on Difference...
View Article[Speed] Sudden Major Issues that techs can not figure out.
Yesterday I had been playing a game online for a couple of hours as well as VOIP chatting. Suddenly it started to storm really bad which included very high winds and it had gotten extremely cold. I...
View Article[WiFi] A question for those hosting an xfinitywifi hotspot
If your Comcast gateway is hosting an xfinitywifi hotspot, do you see xfinitywifi users as connected devices? In this thread:...
View Article[Caps] Courtesy Overage Months Reset in January?
Because I was curious I decided to call Comcast to clarify their policy on the courtesy overages. I've seen a few different policies laid out and I wanted to be 100% clear before I ended up getting a...
View Article[Connectivity] High packet loss issue
Anyone help me out? Turned on my xbox one today to look at my network settings. I was hit with a high packet loss error 100%. Detailed statistics even show it at 100%. None of the tests I do online...
View Article[Price] New Customer Packages and Pricing
I currently have RCN cable and internet in Somerville, MA. But, I'll be moving to Medford, MA soon. Comcast and Verizon FiOS, are the only cable/internet providers at the new address and I'm having...
View Article[Connectivity] Too close to electrical box?
Over the past 5 or so months I have been experiencing an issue with random bursts of packet loss, which really affects gaming severely when it starts. I have had several techs to the house, and...
View Article[Connectivity] Comcast Group Line Monitors
See ---> https://secure.dslreports.com/forum/r17281150-Comcast-Group-Line-Monitors You can always find this again in the forum links. -- Join Team Helix
View Article[Equip] In Defense Of the Much Maligned Arris TG862 Modem
I have been accused - perhaps unfairly - of being a Comcast apologist. But that is nothing compared to the insults that have been hurled against this Gateway. Anyway - I wanted to give a review of this...
View Article[Connectivity] What's Comcast's policy for poor wifi during installation
I have an octogenarian couple who snowbirds here during the winter. Their apartment building is all Comcast. They had Comcast out on Sunday to turn the service back on. The wife uses a laptop and the...
View ArticleNotice of Claim of Copyright Infringement.
I had some people over for the holidays and today I checked my Comcast email and got this. Dear Comcast High-Speed Internet Subscriber: Comcast has received a notification by a copyright owner, or its...
View Article[Equip] eMTA purchase: TM822 or TM862 or ...?
I'm currently on a 105/10 Blast plan with Voice service, and am renting an Arris TM822G modem, which seems to be working well (I originally had a TM722G, but swapped it out at the local service center...
View Article[IPv6] SBG6580 and IPv6 - is it ever happening?
Does anyone know if Comcast has given up at this point on enabling IPv6 for the SBG6580? I know there have been a few software updates and subsequent regressions. Just wondering if any progress had...
View Article[Speed] Erratic download speed fluctuations for the past 2 days..
As of yesterday afternoon the speed of my internet connection is gone crazy. I started running some tests (Xfinity Speed Test and others) and the results are all over the map. One minute I get over 100...
View Article[Speed] Slow speeds since Wednesday afternoon
1) Your location: Richmond, Indiana 2) Since Wednesday after noon, I have been getting between 2Mbps and 7Mbps of download speed, which is causing issues with netflix and youtube. A 30 minute show on...
View ArticleHow to change from one cable to another?
I'm already with a cable company, but i want to switch to comcast. I have my own modem and it's comcast compatible. I want to use the modem on comcast, but the modem is currently on the other cable...
View Article[Business] Since cord cutting data use is up to nearly a TB per month
Hi, Since my family cut the cord (well not technically the cord, but the satellite feed), our data use has skyrocketed. This month we are at nearly 1 TB, recent use is nearly 40 GB per day. I...
View Article[Connectivity] Getting A Second Comcast Account/Modem
My husband and I were spending some "quality time" this afternoon in my home office writing code :) - because a key data source function on a MSFT Excel spreadsheet I use has just been discontinued :(....
View Article[Speed] Any advice on how to get Comcast HSI to address a...
For weeks now, I have had dropped packets and terrible speeds, particularly on uploads, and mostly in the evenings. Watching streaming media is spotty and playing online games is hopeless. Contacted...
View Article