General Technical Questions
Hi all, I am a fairly new Comcast HSI subscriber and I had a couple questions around the technology: 1. In general, will my SNR and power levels change as Comcast provisions new users on the same...
View ArticleComcast Direct Forum Poll
Given that the Comcast Direct Forum is lacking support & customer needs are not being met, please vote on whether the forum should be closed or not. Ref:...
View ArticleSlow Upload/Packet loss
I stream on twitch.tv and I've been unable to recently due to my upload being inconsistent. It started last weekend and even with lowered quality settings I've dropped too many frames to be able to...
View Article[Connectivity] Wireless connection drops every couple minutes
I have had Comcast for a couple years now, I recently moved to a new residence and I transferred my service. Comcast advised that I needed a new modem with docsis 3.0 in order to get the fastest...
View Article[Connectivity] Losing connection multiple times a day
I can't seem to catch a break here. I've only had Comcast for ~3 weeks. It cuts out, and I can't seem to reconnect without doing a power cycle of the modem and router. Here are my signal logs on my...
View Article[Connectivity] Modem TFTPing new config file multiple times toda
Been having some short outages today.... looked at my cable modem log and see quite a few 8/30/2013 12:14 16 MTA TFTP: Successful 8/30/2013 12:14 26 MTA PROV: Successful! 8/30/2013 12:44 16 MTA TFTP:...
View Article[Connectivity] almost 20 hours on phone with comcast refusing to
CAN'T GET HELP!!!!! I have been calling since wednesday--literally 15 hours.. Please have someone check the almost 20 phone calls on the log for my account. I stayed home today as I had a tech appt...
View Article[Connectivity] WBM760A suddenly started dropping connection mult
I have a an ARRIS WBM760A modem which seems to be dropping connections every single day, multiple times a day on some occasions. This started about a month ago and was told by the techs that they're...
View ArticleXfinity Sports Remote
Can anyone tell me what happened to the Xfinity Sports Remote. It dissapeared from my iPad and its not avaiable at the iTunes store anymore and I can't get an answer from Comcast. This is one of the my...
View Article[Connectivity] What's the max speed per upstream channel?
I'm on the "Blast Plus" package and when they called and offered it to me they said it was 50mbps. They never mentioned upstream but I assumed it'd be the 50/10 I had seen posted online so much....
View Article[Connectivity] Comcast Download speed much lower than expected
Visiting my dad for the weekend. His upload speed and ping are normal, but his download speed is dismal. [att=1] 1) Your location: Pittsburgh, PA. 2) A description of the problem. See above. 3) Is the...
View Article[Speed] Slow Biz starter speeds in Memphis?
I'm subscribed to Biz starter 12/2 beginning 04/11 which I've read on here that has been upgraded to 16/3. So I did a shaperprobe test for the past 3 days and this came out.... DiffProbe release....
View Article[Connectivity] Net drops to turtle speed, log shows:DS partial s
Woodbury, MN Townhome 105 tier SB6120 Occasionally the download speed will drop from full speed to barely a 1 megabit. Some connections work and some timeout. It seems that the upload still works fine...
View ArticleHi I have verizon dsl and want to upgrade.
My speed is 3mps and it isn't doing much good with multitasking. I game and when someone else uses it for videos it slows to a crawl,it also tends to cut off a lot. I would like to know if performance...
View Article[IPv6] netflix stream/buffer IPv4 vs IPv6
cutting right to the chase, has anyone noticed any buffering or stream quality differences while streaming netflix over [Comcast] IPv6 versus IPv4? I'm not entirely sure there that I'm experiencing an...
View Article[Speed] Comcast Upgrade to Extreme 105
I had Performance plan, offered upgrade to Blast for 3 months free, then $10 more. I then upgraded to Extreme 105 and scheduled install for $249 fee. I purchased new modem, router _ Zoom 5341J and...
View Article[Install] Running a cisco wireless router with arris tg862g mode
I would either like to shut down arris wireless and just use cisci router or use both arris signal is weak compared to cisco
View Article[Install] How to tell if the coax into home is grounded ?
How might I determine if the Comcast coax cables coming into my home from the street are grounded ? Last year I had a "less than stellar" subcontractor. I'm not mechanically inclined: all I know is...
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