[Connectivity] jitter
so i was running a pingtest and getting around 19ms ping and ranging from 3-5ms jitter. what is considered to be bad as far as jitter goes on a comcast docsis 3 network? Thanks
View Article[Connectivity] Comcast disconnected active internet account--no help available
1) Your location: City and State. Lawrenceville Georgia--initial trouble ticket CR353261214 2) A description of the problem. On Monday, January 27th at 11:40 AM my internet connection was disconnected....
View Article[Business] Comcast business class move and cancellation with 30 day
Hi All, I just moved my service and executed a new contract which seems to have reset my contract to 36months starting from 1/24/2014. However when I asked to terminate the connection, since I am...
View Article[Speed] Blast service with intermittent speeds/connectivity & resets
I posted some of this on the comcast direct thread a couple of days ago. They are sending a tech to the house but wanted to get the communities input on what may be happening.... Long Introduction:...
View Article[Speed] Comcast throttle certain sites
A few months ago, it seemed like Comcast started throttling certain sites I use for work and download from a lot. I ran some tests downloading files using my service and my neighbor service (also...
View Article[Speed] Santa Cruz, CA blast is now 25/4
So it appears blast in Santa Cruz, CA got moved to 25/4. Looks like powerboost is now gone. netcool told me that there is some concerns about offering faster in my area until a plant upgrade is...
View Article[Speed] High ShaperProbe Capacity
I have Triple Play, Blast and Docsis 3 in Grand Rapids, MI. CS said we were upgraded to 105, but a modem restart didn't show a speed increase. However, ShaperProbe appears to show a big increase in...
View Article[Speed] What are the speeds of "Economy Plus" and...
I'm currently getting something like 50/10 with Blast. With the latest price increase I'll be downgrading my service to a cheaper tier. I expect Performance is 25/4. In my December bill they list...
View Article[Speed] PSA: Slow WiFi on Comcast? May be Comcasts Fault
There is a critical bug in Comcast's network configuration that is likely crippling thousands of routers and pretty much only Comcast has this issue. It is an edge case interaction caused by bad DSCP...
View Article[Speed] Fishers, IN (NE Indianapolis, IN) speed dropped by 2/3
Just got off the phone with tech support. My Comcast Business account is in Fishers, Indiana, which is in the NE Indianapolis, IN area. I have 5 static IPs. My box is an SMC Networks model SMCD3G-CCR...
View Article[WiFi] Speeds only half of my 50 mbps package over wifi
I have a WNDR3400 router and when I was on the performance package the speeds were normal. Then, I upgraded to the Blast package and my wired speeds were 57 mbps steady. But, my wifi speeds vary from...
View Article[Speed] Don't tell me I've got to buy a new modem
I just bought a new modem last year (Arris/Motorola 6141, with 8x4 channel bonding) and I was just looking at the Arris catalog on their website and they now have gateways that are now 16x4 channel...
View Article[Connectivity] Recently visited by Comcast tech for intermittent disconnects
I'm having some issues with intermittent modem disconnects with the standard "no response" entries in the logs. Here's a most recent list of crap: Started Unicast Maintenance Ranging - No Response...
View Article[Equip] Trouble connecting with SB161 modem thru Netgear WNDR3700
Just got Comcast HSI and it's running with a direct connection from the Motorola SB6141 to the computer but just won't thru the Netgear WNDR3700 (v1). Direct connection speeds are outstanding. The ATT...
View Article[Connectivity] jitter
so i was running a pingtest and getting around 19ms ping and ranging from 3-5ms jitter. what is considered to be bad as far as jitter goes on a comcast docsis 3 network? Thanks
View Article[Speed] New SB161 thru Netgear WNDR3700; slower wifi download vs wired
Got the new 50/10 service working and getting 57/12 on the wired computer thru the router. The wifi performance is slower at 20/11. The laptop has an Intel(R) Centrino(R) Advanced-N 6235 on "n"...
View Article[Connectivity] Occasional disconnects; webpages time out
Hi- We're experience sporadic connectivity issues (disconnects), and I was wondering if someone can confirm these stats from the Motorola SB5100 modem. This past may the wireless router was upgraded to...
View Article[WiFi] Bridge mode and settings for ASUS RT-N66U
Are there any good instructions for wireless settings up ASUS RT-N66U wireless router AFTER bridge mode by comcast? Looking everywhere and can't find definitive guide. thank you
View Article[Caps] Speed Upgrades or Smokescreen for (re)implementation of BW CAPS?
I personally believe it's a smokescreen.
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