Need help with my currnet Internet tier "Performance Internet"
I have been a Comcast customer forever, probably one of the first cable modem customers in my area. So, my internet plan evolved somehow. Currently I am billed for "Performance Internet" for $75.95. Is...
View ArticleCable not working (technical)
I am having trouble with my modem connecting to the internet after moving the cable to a different part of the house. I have a coaxial cable running in my attic that is the only source for my cable...
View Article[CustSvc] Apparently Comcast Contracts our all Aerial Installs Now
A month ago when the tornado's and all that ripped through southwest of me, we got some pretty strong winds and I had a tree limb fall and break the Neutral on my electric service, I don't know if it...
View ArticleNext Gateway XB8 - Technicolor CGM4981COM Wi-Fi 6E
Looks like we have a new DOCSIS gateway by Technicolor on the horizon. A new listing went up today mentioning a "CGM4981COM." Not much info about it as the documents are early, but the testing reports...
View Article[Speed] Is legacy 100/10 Performance normally overprovisioned to 120/12?
Just a point of curiosity, but I saw on another thread here that some people are getting 120Mb/s (the usual 20% overprovisioning) downstream speeds on Comcast's nominal-100M plans. Is that only for the...
View Article[Speed] Are gigabit tier subscribers seeing a full 1440 Mbps max speed?
Re: https://www.dslreports.com/forum/r33000856-Gigabit-speed-incrase Re: https://www.dslreports.com/forum/r33091376-Gigabit-speed-upgrade-in-WA-state-on-4-22 Now that Comcast has recently increased the...
View ArticleModem Activation Woes
I will try a make a long story short. I recently decided to try and upgrade my network. I have about 40 devices and have used several modem/router combinations over the years. I have also done some...
View Articlecan't say I didn't try
We get 915 down and about 42 up but I pay for 1200. Xfinity has told me over and over at renewals I need to upgrade my modem to something faster because I am wasting my money - so I tried. Retired...
View Article[Price] And the price increases are here!!!
Just checked my bill and it included notification of price increases on 12/20...
View Article[Equip] XB7 Technicolor CGM4331COM/Arris TG4482 - Wireless AX(Wi-Fi 6)
Looks like a new xfinity gateway passed through testing. No idea if it's going to be called the XB6 still, probably XB7 or something. Model number seems to be CGM4331COM. The test report mentions that...
View Article[DOCSIS] Any news on Low Latency Docsis
I’m wondering if anyone has a time frame of when this will be implemented. I’m assuming either later this year maybe hearing an announcement at the expo this week or sometime early next year.
View ArticleXfinity Rewards
This was discussed within another topic recently...so I went ahead & signed up for the program. When I did this, one of my "offers" was a $50 Visa gift card, no strings. So I clicked on the offer...
View ArticleInternet Essentials
I was told by someone who helped me with the setup that I would be getting basic service free for a year and that it would roll into the federal plan this year. Which is great because its helping me...
View Article[DOCSIS] DOCSIS 4.0?
As a follow-up to previous (and now locked) threads: https://www.dslreports.com/forum/r32842579-DOCSIS-DOCSIS-4-0-Status https://www.dslreports.com/forum/r33091165-The-road-to-DOCSIS-4-0
View ArticleData Cap
Does the 1 courtesy month to exceed 1229GB of usage without charge start over at the beginning of the new year?
View Article[Price] Decent Contract Renewal Process
My 1 year contract was ending this month so it was time to threaten to cancel and play the game again. I was pleasantly surprised in the end, but not at first. We currently have a triple play with the...
View Article[WiFi] ARRIS S33 - software update
Is there a way to update the firmware in ARRIS S33 ? Standard Specification Compliant DOCSIS 3.1 Hardware Version V1.0 Software Version TB01.02.001.08_051021_203.S3
View Article[Equip] Is the Netgear CM1000 still supported by Xfinity?
Looking into activating my Netgear CM1000 since my area has Docsis 3.1 now. I assume this because I have a rate card saying new speeds are available. I looked at the device page only the revised...
View Article[E-mail] Is Anyone Else Experiencing This?
C:\Users\JoeP>ping mail.comcast.net Pinging imap.ge.xfinity.com [96.118.242.218] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics...
View ArticleList of Multi Gig modems
Trying to make a list of all known MultiGig modems (modems that have 10/100/1000/2.5Gbit/5Gbit/10Gbit etc) ports so far: Technicolor CGM4331COM Arris TG4482 Sercomm ES2251 Motorola MB8611 Netgear...
View Article