[Equip] swapping docsis 3 zoom for moto
Hello thanks for pointing out that the zoom is a good device. I have one coming early next week. My hope is I can just plug it in and reboot and everything works. My experience suggests it may not be...
View Article[Connectivity] Websites sometimes don't load not sure what's causing it.
On my desktop and ps4 the webpages sometimes don't load(displays non stop spinning circle) none of the other computers have this problem. Now I noticed on twitch that the video sometimes stop playing...
View Article[Connectivity] Packet loss in South Jersey
Subject states it all. For the past week I've been getting on average 23% packet loss to my gateway. It's a wonderful feeling not being able to do crap with my 105mbit downstream. The CSR shockingly...
View Article[Price] Random service discount?
Starting in July, my bills began showing a $1 "Service Discount". No explanation other than that text on the line item. I wonder if it's related to this city sales tax snafu:...
View Article[Speed] Longmont Colorado: CenturyLink or Comcast for reliability?
We are moving into a new house in zip 80503, I telecommute (my company uses Dropbox to sync lots of files) - does anyone know if Comcast or CL is more reliable? CL's highest speed is only 40mbps while...
View Article[Connectivity] Massive packet loss Bellevue WA/East Side
8:30 PDT and I'm seeing about 90% time-outs pinging 75.75.75.75 and about 15% to 4.2.2.1. I've seen more issues with Comcast (HSI and PRI) this year than in the 5+ combined. Not sure what's going on...
View Article[Install] Plant Extension
How do i move this to comcast direct? I came to get help because i just moved and houses 5 door down have service yet im considered a plant extension. I can even see xfinitywifi near me. There are...
View Article[WiFi] DD-WRT on Netgear WNDR3700 need help with configuration
I have set up WRT on my router, Firmware: DD-WRT v24-sp2 (03/25/13) mega Now what configurations should I use for the 105 Mbps speed?
View Article[Bill] Current Bill is wrong due to Comcast flubs and errors!
I can't find anyone to follow through on the details. Billing XO Mass Jessica (Keeps closing cases a fixed, but they are not), no supervisor ever calls even though requested. XO Philadelphia 4 - 10...
View Article[Price] Price increases coming to Portland area in October
Most prices look like they're increasing by $2 a month, including the modem rental fee (to $10/mo now): Comcast offers modest rate hike as Google Fiber, CenturyLink ready competition By Mike Rogoway,...
View Article[Speed] Comcast download speeds
I have Comcast blast. I hooked it up in Dec 2013. It worked really well for 3 months and it stayed about 20 download until about august 1st. Since then it basically doesn't work. All the lines from the...
View Article[Speed] Have just received my 3rd mailing about Speed Increase
Though I got speed increase earlier in the year.... I've since received 3 separate mailers telling me how they've just increased my speed, and suggesting that I power cycle the Modem (Arris Box in my...
View Article[CustSvc] Good Service from Comcast today
A while ago our Internet started slowing down so I checked the signals on the modem and sure enough some downstream channels were going in and out. The log also gave a pretty good indication that...
View Article[Speed] Free (Temporary) Speed Upgrades in Pacific NW
I was on the phone today with Comcast for an issue with my X1 service (I am on Triple Play) and as the call finished (they solved my issue) the CSR offered me a one year speed upgrade. I am on Blast!...
View Article[Speed] Slow as heck: Comcast HSI 50/10 w SB6141
Hope you can help me, as I am struggling with super slow internet. Powering the modem and router off and on several times has helped, but my service is still extremely sub par. I am a new at this whole...
View Article[Business] Use port 80 for web server
Hi folks, Does anybody know of a way to run a web server inside a SMC8014WG Comcast business Gateway? The web-admin piece uses port 80 and it does not appear to be able to be changed. I went round and...
View Article[Connectivity] Lost connection with Comcast, blamed on SB101U router EOL
Hi all! Hope you can help me with some issues with Comcast in Urbana-Champaign, IL. Ive used my own Motorola SB5101U modem with comcast cable internet service for several years with no problem. Last...
View Article[Connectivity] Signal Levels
This morning I was unable to get online. I didn't take a screenshot of my levels then, but my PowerLevel was -9 to -10 dBmV. After I removed the -3.5dBmV splitter for cable modem & TV, I was able...
View Article[Bill] Upcoming Billing Changes - Be Alert - Account Numbers Changing
In my bill this month: Important Information Bill Due Date Change: We are in the process of changing billing vendors. Effective with your next bill, your bill will be sent to you and be available...
View Article[Speed] Speed Issues with SB1641
Hi All, About two months ago I purchased a Motorola SB1641 to replace the old Cisco modem that I was renting from Comcast. Unfortunately, I started having major buffering issues, making video streaming...
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