[Signals] 400mhz interference
perhaps i overlooked it in search but, what would cause interference in the 400mhzish area? obviously it's not a huge deal since my modem has been up for over 33 days i'm just curious at this point.
View Article[Connectivity] I want to move my Gateway to an unused drop. Do I have to
Call a tech to come and activate that drop or is that something that can be done remotely. Quick catch up. I live in a 2 story (with basement) home. Gateway is in the worst possible place. The office...
View ArticleSB8200 Wont Update
Hello, I recently upgraded from the SB6141 to the SB8200. I have never had firmware issues with the SB6141 but my brand new SB8200 wont update. I am currently on the 600Mpbs/15 plan but bought the...
View ArticleWhose Fault is Lightning Damage?
Earlier in August I suffered a lightning strike. I was at a computer during a thunderstorm, saw a flash of light from outside, simultaneously heard a BZZT and my internet connection went down. My modem...
View Article[Signals] Logging into XB6 admin page
I recently moved into a townhouse with Xfinity gigabit internet and have been loving the speeds overall. What I don't like, however, is how locked down Comcast seems to have the XB6. I am trying to log...
View Article[Connectivity] unable to access slice of internet
This morning we didn't have any access to the internet. We were using OpenDNS servers, and it turned out that I didn't have a route to those servers. I temporarily reconfigured the system to use a...
View Article[Connectivity] Now I can't reach my newsreader sites
I have two sites I use for newsreading from RSS feeds. Both them are not reachable through Comcast, but do work when I tested on my phone through T-Mobile. Most other sites I have tried seem to be...
View ArticleARRIS SURFboard SB6190
Finally bought but have not installed yet a new SB6190. Any comments about it or known red flags ? Have used a SB6141 since 2014 without issues and have been told more than once (unrelated to modem)...
View Article[Connectivity] Can in get hetter and how?
What could be better and how? Comcast, 46637 ZIP, $25/mo,?Lowest pkg?
View Article[Firmware] cm1200 update pushed
Our Hetgear cm1200 just had a firmware push from 1.02.02 to 2.02.05 Now, it is running slower due to all outgoing connections taking much longer to start. Also, it is now continuously scanning for...
View Article4 Tech visits, 1 with supervisor, no resolution - HELP!
So I'm thinking Comcast is going to ask me to leave their service. I've posted my issue to the Comcast Direct forum and gotten no response. I'm getting persistent (can last for up to 16 hrs.),...
View ArticleXfinity FLEX
I've a remote property where Xfinity Internet is available. Here in Norther Virginia I've FiOS TV/Internet Can/will the Flex allow me to login to my subscriptions using my FiOS credentials? FiOS has a...
View Article[Connectivity] Trying all week to get contact ANYONE - no luck
Brief summary: ComcastDirect helped look at some issues last April, then school ended and over the summer the connectivity issues just meant occasionally a movie would stop several times. Now with...
View ArticleHow is your plant setup?
Just curious as to how everyone’s plant is setup throughout the country with Comcast’s networks. I know there’s still plenty on 550 650 and 750 plants. I’m in a somewhat rural area, maybe 3 miles from...
View ArticleFiber coming down my street!
8/13/2020 so... i saw a truck outside with communications labeled on it, and i noticed they were working on the box behind the amplifier next to my house, so i asked the guys what they were doing, they...
View ArticleLow SNR 591Mhz & 597Mhz Uncorrectable Codewords
I am getting disconnects at night and early morning. My downstream SNR on 591Mhz-597Mhz are going down into the 20's. I am getting a lot of Uncorrectable Codewords. I called Comcast. I told them I am...
View ArticleLow SNR 591Mhz & 597Mhz Uncorrectable Codewords
I am having problems with my SNR on channelid's 19 and 20. Which are frequencies 591Mhz and 597Mhz. I keep getting booted off the internet all night and in the early morning. Comcast cannot seam to fix...
View Article[Signals] new 5 channel upload?
SB8200 in Berkeley, CA updated this AM after outage. 31+1 down, 5 up
View Article[Other] gonetspeed fiber competing with comcast
Some workers in a bucket truck were pulling wire in front of my house and told me they're installing fiber in the neighborhood for gonetspeed, which would be a new isp for my area's market. I looked...
View ArticleXFINITY Internet: Terrible performance July+ - Chicago Area
Starting on July 1st my internet has been total garbage. I cannot get anyone to actually look at it and need some advice on how to proceed. I have had Gig cable internet at this address for about 4...
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