[Signals] finally line fixed
It seems like I had been complaining for too long about how xfinity was forcing us )by their inaction) to share a single line from the street with our neighbor, and the resulting signal problems. But...
View ArticleReally odd looking "discount" that never appeared before on...
Meowrs :) I just got a look at next month's Comcast (Xfinity) bill and noticed it was $2.25 cheaper than it has been. I found that...odd. Then I looked at my bill and saw what's in the picture below. I...
View ArticlePeriodic service disruptions
Our service in SE GA is periodically disrupted. Example: between 15:09 & 15:37 yesterday and 03:31 and 06:05 this morning. A service call was requested and the tech reported "all OK" on Tuesday,...
View ArticleEmail Hacked, Again!!
The last time my email got hacked was on 9/19/2021. Numerous contacts received emails requesting my assistance with an Apple purchase and the other type of email was a friendly "Hi how are you, may I...
View Article[Equip] New Netgear CM700 firmware from Xfinity
Several months ago I had some scheduled maintenance and I rebooted my Netgear CM700 and found that they pushed update V1.02.08. I have no idea what they did or anything. But the amount of logs stored...
View ArticleMoca questions
Is there an easy way to test and see if a coax connection is working? I am looking install a moca adapter in an upstairs bedroom to I can have a better connection to the xbox for online gaming. It...
View Articleany idea why my dl speed wet up??
I have 200mb dl. Its always been around 240mb dl. Today I was setting up my router and ran a speed test and its 357mb did we get some type of boost? Maybe I should check my bill
View ArticleFiber coiled up on pole for 18 months, what?s the deal?
Is there any way to find out what the deal is with the fiber line that Comcast came and ran to green boxes in our neighborhood, and then “terminated” by coiling up hundreds of feet of it hung on the...
View ArticleMassive bay area outage?
Looks like there was a massive Bay Area outage. I guess from Ukiah to Salinas had no service. Read it went as far as Santa Barbara... Looks like it’s coming back in Santa Cruz. Comcast better provide a...
View Article[Business] Has Comcast abandoned after hours service again for Business
So I've got a new install business problem, called earlier this afternoon and got everything working for about 20 mins, then it lost static IP connectivity. So I try to work on the problem this evening...
View Article[Signals] Need help please- signals look fine, but dropouts keep happening
So I am helping this family with the IT topics. They don't speak English well, and very far away from IT. They switched to Xfinity Essential plan in the beginning of the year, and received the XB3 to...
View ArticleHelp with ping plotter
I’ll keep it simple. I have the 900/25 package. Internet randomly drops upload to below 1mb. Tons of packet loss. Signal levels are fine. Have had numerous techs no fix. All coax cables, splitter,...
View Article[Connectivity] Seeing nearly as many Correctable as Unerrored Codewords on Ch1
Hi folks, I have a relatively new CGM4331COM Xfinity cable modem. I'm seeing a curious phenomenon and was wondering whether anyone else has seen it, or found a fix for it. Mostly the modem appears to...
View Article[Firmware] MB8600 unexpected reboot and software dwnld failure
So I was just looking at my modem logs and see that on November 9th, my modem rebooted itself. No power outage and I was out of town so nothing I did would have caused it. In the log there are two...
View ArticleDMCA notice
I received a DMCA warning. I mistakenly did not have my VPN on, and 'did a bad thing'. Asking - is there a number of these warnings that result in one getting their account suspended? No internet...
View Article[Other] something strange
Two nights ago, I was watching P a r a m o u n t plus via R o k u. After about an hour of trouble-free viewing, It kicked me off and demanded that I setup a new account because my existing login was...
View ArticleModem Comcast gave me a week ago
My trusty SB6183 dies a few weeks back and Xfinity gave me a SB6190. I had troubles right away with VoIP. Calls would drop randomly. It seemed to happen when my kids were online playing games and...
View ArticleHOW to reach comcast business technical support?
Hi, I have Comcast Business Class. HOW CAN I TALK TO A HUMAN BEING IN TECHNICAL SUPPORT???? I JUST HAVE A SIMPLE QUESTION. The number they give 800 391-3000 gives me no way to talk to a person. They...
View ArticleComcast Business Starter 25Mb to 35Mb FAILS to upgrade.
Has anybody with Business Starter service had a problem with the modem upgrade in speed from 25Mb to 35Mb? I had a tech over today who upgraded the code in the modem, worked outside and inside, swapped...
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