[Connectivity] What can I do about packet loss?
For the past few days, I've been dealing with some packet loss problems, and Comcast seems unwilling to help me. The reps I've talked to (Both chat and phone) both insist that their tool says I have 0...
View Article[CustSvc] Is it worth it to switch from AT&T ADSL2+ Uverse?
I'm stuck in a location in Connecticut where the only choices are Comcast and AT&T. For phones, a requirement is to keep landline POTS. I had AT&T switch me in November from 3M DSL to 6M ADSL2+...
View Article[Connectivity] Congestion
18mpbs and often during the day I can't stream most anything. Happening more and more over the past month. I've seen time outs between Comcast and Cogent. I found the below customer service response...
View Articleverizon symmetrical internet tiers 500/500
verizon just made all of their tiers to symmetrical tiers... 25/25, 50/50, 75/75, 150/150, 300/300, 500/500 last time verizon changed their 300/65mbit tier to 500/100mbit comcast changed their 305/65...
View Article[Equip] parental controls?
with the G852 on the under parental controls I see where a user can enter websites or keywords one at a time. Is there a custom list that can be added all together or some other way of blocking...
View ArticleIs Comcast shutting off DOCSIS 2.0?
I am not a Comcast customer but I am asking this due to a situation my girlfriend recently had and she DOES use Comcast. She has been using a Motorola SB5121 modem of her own for many years without...
View Articleperformance to blast
I upgraded from performance to blast, with performance I was getting 50mbs because of the speed being doubled in my area, so I wanted m more speed and upgraded to blast thinking I would get 100mbs but...
View ArticleNo ground needed?
Hi, my friend just got comcast internet installed at his house. The tech put a new end on the line coming from the street (black) and then ran the new (white) wire into the house where the cable modem...
View ArticleJust upgraded to Extreme 105, UL speeds increased but DL has not
Hi everyone, So I just got upgraded to the HD Preferred Plus package which should give me 105d/20up, and doing speed tests it looks like I'm now getting the UL speed to match, but my DL speed has...
View Article[Signals] Slow speeds - how do these levels look?
My sister has had some issues with very slow speeds at home. She's reporting that she's getting up to 4mbs down and 1mbs up...if she's lucky. I believe she's supposed to be on the 25/5 package. I took...
View Article[CustSvc] "Teachable moment" from that viral call
Hopefully, Comcast WILL use the fallout (and mockery) from that viral retention call to actually improve. Maybe....
View Article[Connectivity] Rg6 quad cable
I need to make 4 cables to connect the modem dvr and 2 other stbs most will less then 10ft. I would like to know if buying 12ft length of ready made rg6 be ok. If I could find about 50ft of solid...
View Article[Connectivity] Weird slow speed issues resolved by disabling security on router
I been having issues where the connection would be kinda jittery every few seconds. Making online games really annoying to play. I did turn it off now everything seems to work perfectly. Online games...
View Article[Equip] coax "plenum numbers"
have seen that coax (and ethernet, apparently) cables are manufactured in "plenum" vs "non-plenum" varieties, and plenum designates that they are more flame resistant/less toxic when burning. out of...
View Article[Connectivity] unable to connect to online servers through certain programs
My location is Lindenwold, New Jersey, the problem that I am having is as follows, and is in the title of the post: unable to connect to online servers through certain programs. The issue did not arise...
View ArticleWhat is up with this rep?
Relocated and bought a new home. Checking out internet and TV providers. Never had any of them, we had Baja, so making calls to see what they have. Our HOA suggested we reach out to a local comcast...
View Article[Connectivity] Traceroutes to www.dslreports.com strangeness.
I just discovered that a traceroute to www.dslreports.com using my Comcast connection, my backup U-verse connection, and a tethered AT&T cell phone all go through several Comcast routers. I guess...
View Article[IPv6] What does this mean for me in real terms?
I'm running a WNR3500L Netgear router, IPV6 is enabled, but when I go to test-ipv6.com, I get the screen above. Modem - Motorola 6141 So how do I take advantage of Comcast's dual-stack efforts??
View Article[CDV] Calls To Landlines Intermittently Choppy
Just got CDV setup at our house, I thought getting it would be fine as our Internet connection never has any problems (very low jitter/low latency), and our VoIP services work great on it too (ooma,...
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